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Canvas Annuity (canvasannuity.com) has 412 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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JAMES M C.
An easy and simple application process, plus a competitive interest rate compared to what the current market offers.
Response from Canvas AnnuityJul 15, 2025
Thank you for the kind review, James! We're glad you found the application process easy and straightforward—and it's great to hear that our rates stood out. We're here if you need anything. Welcome to Canvas!
John X.
easy to apply
Response from Canvas AnnuityJul 15, 2025
Thank you for the great feedback, John! We're glad to hear the application process was easy for you. If you ever have questions or need support down the road, we're always here to help!
Xiaoling L.
I want to express my sincere appreciation for Jon Vuchinich's help with changing the future fund application for my first Canvas annuity policy's maturity date. He was incredibly professional and patient, guiding me through all the dashboard tasks. Thanks to his clear explanations, I now understand that these new application documents facilitate an internal transfer of my matured policy to a different annuity plan, and that the interest tax remains deferred. Thank you, Jon!
Response from Canvas AnnuityJul 10, 2025
Thank you so much for your thoughtful review! We're thrilled to hear that Jon provided such professional, patient, and clear guidance for you. It's great to know his support helped you feel confident navigating the process and understanding the benefits of your internal transfer. We’ll be sure to share your kind words with him—he’ll truly appreciate it!
customer
It is great that a representative (Cynthia Jasso) emails us to keep the ball rolling on processing the annuities we have. Sometimes we do not realize she has sent us an email and it has delayed the process somewhat. I called the Canvas number but did not reach Canvas, but instead Puritan Life who was unable to help with situation other than to let me know that there are only a handful of people processing stuff. I understand that completely, as a nurse we were always short-staffed. Knowing this has made me more patient with the process than I was originally. The largest frustration I had was not knowing what a "wet signature" is. Had it been defined or explained it would have saved me several days trying to find a bank (which I was unable to find without opening an account) which issued medallion signatures. So my recommendation would be for Canvas to use more simple language for folks, especially since your customers do not get to talk to a live person and have to figure this stuff out for themselves. Also, you ask to "verify email". Have no idea if this feature is working on your website. There is no message that comes up saying one thing or another. Am appreciative of higher rates though and am willing to continue with your company. Thanks!
Response from Canvas AnnuityJul 10, 2025
Thank you so much for your thoughtful and honest feedback. We’re glad to hear that Cynthia’s follow-ups have been helpful in keeping things moving, and we truly appreciate your patience and understanding—especially given your perspective as a nurse and your experience with short-staffed environments. We also want to apologize for the confusion and frustration around terms like “wet signature” and the verification process. You're absolutely right—clear, simple language is essential, especially when live support isn't always immediately available. Your suggestion is a valuable reminder for us to make things more intuitive and transparent, and we’re actively working on improvements in that direction. We’re grateful you’ve chosen to work with us and are pleased to hear the rates have made a positive impact. If you ever have questions or need clarification in the future, please don’t hesitate to reach out—we're here to support you every step of the way. Thank you again for your trust and your constructive feedback!
Jay
Jose was extremely knowledgeable and patient! He’s a great asset for your company.
Response from Canvas AnnuityJul 3, 2025
Thank you for the wonderful review, Jay! We're so glad to hear that Jose's knowledge and patience stood out during your experience. He's truly a valued member of our team, and we’ll be sure to pass along your kind words!
JEFFREY F.
Mr. Escalera is very knowledgeable and helpful. Hi answered all my questions and walked me through the process of completed my applications. He has the right disposition and ability to go much further in your company. His telephone etiquette is exemplary. Promote, promote, promote...!
Response from Canvas AnnuityJul 3, 2025
Thank you so much for your thoughtful and positive review! We're thrilled to hear that Jasiel provided such knowledgeable, helpful, and professional support throughout your application process. His dedication and exceptional phone etiquette truly reflect the values we strive for. We appreciate you recognizing his potential—and we couldn't agree more!
Gary
Our agent Jasiel Escalera was excellent and made the process fo both redeem our policies and open new policies a breeze. Thank you Jasiel!
Response from Canvas AnnuityJul 1, 2025
Thank you for the wonderful review, Gary! We're thrilled to hear that Jasiel made the process so smooth and easy. That's always our goal! We'll be sure to pass along your kind words, we know he’ll really appreciate them. Thanks again for choosing Canvas!
Jey T.
It’s been a pleasure working with Bryson!
Response from Canvas AnnuityJun 30, 2025
Thank you for the kind words, Jey! We're so glad to hear it's been a pleasure working with Bryson—he truly takes pride in supporting our clients. We'll be sure to share your feedback with him!
