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Canvas Annuity (canvasannuity.com) has 412 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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David
Great rates. Easy online application.
Response from Canvas AnnuityAug 27, 2025
Thank you for your kind words, David! We’re so glad you found our rates competitive and the online application process easy to use. We truly appreciate your feedback and look forward to continuing to support your financial goals.
Monica D.
Easy to work with and simple process to sign up for an annuity
Response from Canvas AnnuityAug 22, 2025
Thank you for your kind words and continued support, Monica! We’re so glad to hear the process was smooth and easy for you. We appreciate your trust in us!
Ralph
Very simple in filling application out, and a great rate.
Response from Canvas AnnuityAug 20, 2025
Thank you so much for your feedback, Ralph. We're glad to hear the application process was simple and that you’re happy with your rate. We appreciate you choosing us. Welcome to the Canvas family!
Raymond
I am a customer of Canvas Annuities. I have 2 accounts with them. I have three friends that have accounts with them. The initial drawing card that brought them to my attention was the higher interest rate they were paying, plus a very good rating by AM Best. And that's because they do not pay agents to get them contracts/customers, ergo no commissions, higher rates paid to customers. So now that I have an account, what is important to me is being able to get online into my portal and seeing my account grow whenever I want. In my portal I can see all of my incoming and outgoing communications history as well as set my beneficiaries; gain access to forms that can be filled out without printing and sent to Canvas all in one session. Plus my contract is imbedded inside my portal. And RMD's are a snap with them. All of this is great. But the most important thing after all of the above is CUSTOMER SERVICE. I can easily reach them Monday through Friday with very little wait time. They are knowledgeable and thorough and quick to resolve an issue, if there is one. Which brings me to this......They have an agent named Jon V. I had a need to withdraw some money and send to another institution to pay a bill. And it had to be done quickly or else. I told this to Jon, he listened and then personally went out of his way and went the extra mile to expedite that check being cut and most importantly delivered ahead of time to the end receiver. He provided the Fed Ex tracking number as well for my peace of mind. He himself followed up on every step of the way. Now that's what I call service. Ray S. Baltimore
Response from Canvas AnnuityAug 18, 2025
Thank you for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that the combination of our strong rates, AM Best rating, and commission-free structure brought you to Canvas, and even more so that our online portal and ease of managing your accounts has added real value for you. Most importantly, we’re thrilled that Jon was able to step in and provide the level of customer service you needed during a time-sensitive situation. Going the extra mile to ensure your peace of mind is exactly the kind of service we strive to deliver every day. We’ll be sure to share your kind words with him and the team. We truly appreciate the trust you’ve placed in us, not only for your own accounts but also in recommending us to your friends. Thank you for being part of the Canvas family!
JCS
Assistance was simply a phone call away, Jon answered my questions with direct explanation. I will continue using Canvas for years to come.
Response from Canvas AnnuityAug 7, 2025
Thank you so much for your kind words! We’re thrilled to hear that Jon was able to assist you with clear and helpful guidance. Providing accessible, straightforward support is exactly what we aim for. We're grateful for your trust in Canvas and look forward to serving you for many years to come!
Bob W.
STAY AWAY!!.1. the application looks like old paperwork out of the trash from a 1950's company that went out of business. 2. The application had no mention of rates ,legal items or anything. 3. After you are APPROVED, you are suppose to grant complete access to your funds post haste!! 4. The agent they picked to handle my $500000 policy must not have made enough commission to answer my questions and respond to the question. All I got was the brochure, canned no response responses. This is either a scam or the worse customer service I ever saw, if not I wouldn't give this company $.10.
Response from Canvas AnnuityAug 5, 2025
We’re sorry to hear that your experience didn’t meet your expectations. While we always aim to provide clear information and responsive service, it’s clear that we didn’t leave you with that impression, and for that, we regret your frustration. That said, if you’d be open to reconnecting, we’d be happy to review your experience in more detail and make sure your concerns are fully addressed.
Pamela P.
ease of application, information available on website that i needed to make a decision
Response from Canvas AnnuityJul 23, 2025
Thank you for your review, Pamela! We’re so glad to hear that you found the application process easy and that the information on our website helped you make a confident decision. We're always aiming to keep things clear and accessible—appreciate you taking the time to share your experience!
Isabel R.
I spent 2 hours to get the licensed agent to answem a couple of questions
Response from Canvas AnnuityJul 23, 2025
Thank you for sharing your experience, and we apologize for the delay you faced trying to connect with one of our licensed agents. I’m glad you were finally able to connect with Bryson and address your questions to your satisfaction. We appreciate your patience and are committed to improving our response times, so future interactions are as smooth and efficient as possible. If there’s anything else you need, please don’t hesitate to reach out.
