Caliber CollisionReviews of calibercollision.com

High quality craftsmanship! Professional estimating and office staff. Work was completed on time and within quoted estimate. Highly recommend this repair shop.

67 days Caliber Collision had my car. Even worse, the quality at delivery was unacceptable. The car was returned filthy and there are multiple issues that still need to be fixed properly: • Rear view mirror housing not installed correctly • Sunroof does not work correctly • Heated rear seats no longer work • Rear passenger door doesn't unlock • Rear passenger door alignment is off and sticks out noticeably • Rear window brake light not installed correctly • Alignment is off, the car pulls to the right when accelerating I tried to reach corporate for help, but no response. I was referred to Caliber's Community Manager who did nothing to help. Take your business elsewhere.

The staff was very friendly and courteous. They did an excellent job in replacing and painting my car back bumper. They took the time to show me pictures of the damage in front and behind the damaged bumper along with a verbal description. And the time was exactly a week which was shorter than expected. I woukd highly recommend this company to anyone.

This is the second time I have used Caliber Collision in Hanford. I recently brought in my 2024 Chevy Silverado for repair on 1/15/2026. I was able to set up everything online which is very convenient. Armando was first person I met, and he went over the vehicle damage. Armando was very meticulous in the inspection which I appreciated. He provided me with an estimate and took my vehicle in. During the next 25 or so days Caliber sent me various text to me providing me updates on my truck. That was super awesome. Teresa was also another person who I was in contact with. She provided updates as well. Again, very much appreciated. Fast forward to today 2/11/2026, I received my truck. I am, very impressed by the finished product. Your Caliber staff did an amazing job. Also, I was not expecting a new bed cover to be installed. My old one was damaged as well. All the small attention to detail means a lot to me. To the staff, especially Teresa, and the workers who did the work on my truck, I am grateful for their attention to detail and professionalism they provided with the repair of my truck. Their work is a direct reflection of their leadership. Sincerely. Daniel Flores

I would avoid this location and likely Caliber Collision in general. I have been working with them since 12/25/25 and my car is still not fully fixed. All follow-up communication has been done by me; they have not reached out to me once about updates. Their customer service is essentially non-existent. On 1/8/26 they were supposed to fix my car, they had me drop it off and then failed to tell me that one of the parts they ordered was defective. They didn’t even reach out to tell me to come pick it up and bring it back another day - I had to call them. I brought it back to be fixed a week later, on 1/13/26, and the mirror is still defective and will not move up or down. I was told that they would call me when the new mirror is in, but I haven’t heard from anyone since I brought it in on 1/22/26. I already emailed their Community Manager, but based on my experience, I don’t expect much follow up or a remedy to this situation.

Caliber Collision on Preston and Wade in Frisco is Phenomenal, i had hail damage to my truck, they took premium care of me , special thanks to the General Manager Mr.Jay! his customer service is ⭐️⭐️⭐️⭐️⭐️s .. the whole staff was friendly, i highly recommend this location to my friends and Family -Earnest B.Morgan- Earnest Bbq Frisco

Great work by this shop. Faster than expected too.

Caliber Collusion performed the work entrusted to them in a satisfactory manner and delivered the car on a timely manner.r (they took normal time for delivery of parts and worked during snow time in philadelphia P.A.) I am quite satisfied with the repair work.