Stephanie S.
Dont take your car here unless you want it damaged more.
This is where our insurance told us to take our car when someone side swiped it. We dropped it off and were suppose to be getting a new front bumper, new front lip, new canards for the side, paint matched repairs, and the other things associated with those parts. Waited a month for the car to be repaired because of parts and then went to pick it up. Now I want to preface that there were no clutch problems when it was dropped off. When we arrived to get it, the canards had not been replaced because they ordered the wrong ones. The chip in the windshield was now a spider web of cracks. The rear passenger window tint had been damaged. We started to drive the car and immediately noted problems with the clutch. The car was unsafe to drive. After months of explaining how the car was returned they said they would repair the clutch if we bought the parts. Fine, we ordered the clutch, throw out bearing, and all the things that go with a clutch. After the parts were delivered and it had been at their shop for a week they say we need to buy a flywheel. They had not started work at all on the car and wanted more parts bought. We told them that until they actually looked at the clutch and flywheel we would not be buying parts. They looked and said the flywheel was fine but that they had broken the throw out bearing we had bought and were having to order a new one. Were told to pick it up Monday, January 27th. Get there and there is a large scratch in the side of the back passenger side door like it had been keyed. We mentioned it and said wed have to call back tomorrow about it........ These people seem to not car about customers cars. When we first went to pick it up before it became undriveable, there was someone picking up their car that had the rear bumper replaced. On the side of the white bumper were streaks of red paint like it had "swapped paint" with someone while driving. The employee went and grabbed glass cleaner and a microfiber towel to "buff" it out. The paint didnt come out and they seemed to tell them to come back a different day. Their customer service, employees, and managers are a joke. DO NOT TAKE YOUR CAR HERE UNLESS YOU WANT IT TO COME BACK EVEN MORE DAMAGED THAN WHEN YOU PUT IT IN.