LoneStar TrackingReviews of lonestartracking.com

Tech helped me with all the issues I was having getting a new device added to my account and also helped in simplifying all my devices putting on one order saving my company money. thank you

WE HAD VERIZON CONNECT AND IT WAS HORRIBLE TRUCKS WERN'T WHERE IT SAID KEPT CHARGING US FOR TRACKERS WE DID'NT HAVE SENT SERVICE PERSONAL TO REPAIR OR TROUBLE SHOOT THEM LEFT THE DASHES UNHOOKED

Good!!! good

Avoid this company its a complete scam. First let me say i talked to this socalled owner apparently a mother, son company. They claim the built the hardware and software at home lol. They have no idea who dark matter is. for reference they are the white label company who makes their products and even hosts their gps software. they basicly just pay this company for reseller / rebranding access and claim it as their own. but thats besides the point if they want to sell a good product great just dont think people are stupid about where you got it. The bigger issue is about their scamming listings. They seam to constantly advertise this on their official facebook page for 1 year free service and 24 a year after that. i purchased threw one of these links and when i finally got it they wanted me to pay 130-150 a year i forget what it was. upon contacting them about this they said they have never posted this. i showed them screen shots of the post 5 days ago. they denied it so then i asked so was your facebook hacked and they replied not exactly. they claimed GOOGLE gathered energy from the dark web and collaborated with gnomes from the underworld to magicly make posts on her facebook page that werent real lol. it seams they make fake poats to lure buyers in and try to trap them into over paying. for anyone else having issues with this company you can but these unlocked directly from the manufacture and use your own sim, about 50 a year. or the reseller can log into their account and unlock it free if they so choose. this seller refused to honor the price and just came up with the most elaborate stores as to why they posted these fake listings. beware. do not use this comapny. if you like the gps they offer there is about 7 other companies that rebrand black matter gps. they even rebrand a app for these companies to use. dont be fooled.

Everything went wrong. Trackers sent dead and wouldn't charge. Followed by slow response from tech support only to make the trackers not work and then told I was a pain in the ass customer because y'all decided to make custom changes. As soon as I bought the exact model trackers through your competitors in Florida they worked immediately and have been working ever since. Way to complicate a non existent problem and then make your customers feel like they are the problem. You are doomed as a company if you continue down this path.

I always receive friendly and efficient help

Fast easy and simple.

Trent was amazing, very knowledgeable of product and services, and took the time to “dumb it down” for this old man to understand. Great job Trent and LoneStar Tracking for your customer service.