Caliber CollisionReviews of calibercollision.com

Richard Da Rosa Polkman was simply wonderful in helping us in our dilemma.I appreciate his professionalism and his genuine willingness to help us in any way he could.I would recommend anyone to do service at this location on E.Sam Houston Pkwy N. -A.Nickerson

Caliber collision did a great job repairing my car after I was hit from the side. I would highly recommend them. Deborah

Absolutely amazing service, never fails to disappoint. The staff as well as the mechanics are absolutely exceptional and take devotion in their hard work. Steve, Trenton as well as the others are the greatest team to ever go to for your needs. Highly highly recommend

I have never been as disappointed and frustrated with a company as I am with the work done by Caliber Collision. My vehicle went back to the shop twice and I am still having issues. On the first visit, not only was it returned with sensor issues but the body was damaged, and had I not noticed it, they would have said nothing. The vehicle went back a second time and it must have sat in the shop as decoration because it is still having issues. I would strongly suggest staying away from this auto shop, I know I will never again consider Caliber Collison.

Caliber Collision fixed my number for an insurance claim that Tansky Autobody did not fix correctly. 5/5 experience

i went over a speed bump tuseday morning and damaged the under cover on my car called caliber collision they got me in the same day. Josh was just great took my car and it was fixed in no time before i did more damage. Thank you Josh

concern: I was sent by Travelers to Jupiter's FL collision center to replace the damaged R/H door mirror. The Traveler's adjustor estimated that the repair will cost less than my deductible and will be responsible for repair. The Caliber of Jupiter agrees to perform the repair and asked me for a down payment to order a new mirror. I was told that due to the supply chain, I could have a longer wait for the repair. A week later, being in the neighborhood, I stopped at the collision center to see if they have any information about the mirror. The manager and one more person came out of his office and told me that mirror is there. After unwrapping the mirror I was in shock. The replacement mirror was trash. I asked the manager if he will install such garbage on his vehicle. He was mute. I asked for a refund and he agreed. I told him that I will order my mirror and will install it by myself, he said when I get the mirror to come back to the shop and he will paint the cover for free, I tried to pick up his business card, and he said that I do not need it. A few days later, when I came back with the cover to be painted, he denied his promise. The shop is located in my neighborhood, I and will never come back there if I will ever need the repair service

I needed some work on the Caddy, new front bumper finally came in and needed to be installed. Swung by and made an appointment for an estimate and repair, very easy process. Brought it by at my appointed time today (actually an hour late because I had my appointments mixed up) they got to work right away, Mike did a very thorough walk around with me, checked the damage and gave me my estimate very quickly. Caleb took it from there and between the two of them I received a call four hours later telling me that my car was ready!! Great experience! Very friendly and knowledgeable, upfront with everything and trustworthy. Now I have two Caliber Collisions reviewed and both were outstanding! (This store is closer to me so will probably be my go to but I would feel confident at any Caliber location if this is any indication of the level of professionalism and expertise required to have a franchise.) Thank you Mike, Caleb and crew, I will be back!!!