Caliber CollisionReviews of calibercollision.com

Mr Michaeel Robertson has been very prompt and helpful. He mananged to get the repair properly done within minutes.

Made appt,went over repairs,dropped off vehicle,received updates of progress, mustang convertable was ready within 2wks...I was impressed & it was👌

The staff at Caliber was extremely personable and professional. They gave you the impression that you were their only customer. The work on the car was perfect and on time. Could not be happier and totally recommend them.

I went to the office to make an appointment for an estimate. The young attractive lady behind the counter walked with me to my car. We were joined by Dale and Jason. Jason's son Erik looked at my car and fixed the dent in under six minutes. I was just over the moon happy! All of them are THE BEST! My Toyota Highlander looks Brand New.

Terrible experience. Went in to get an estimate done for repairs needed after a tire hit my car on the freeway. Insurance company suggested them as a preferred provider. Caliber refused to write up the estimate to include all damage done by the accident saying they weren’t there when it happened so they were unsure if it was part of the damage. Provided before and after pictures proving the damage was done by accident. Their response “ma’am, we represent the insurance company, not you. We have to write up the estimates to pay out as little as possible and still get it fixed according to what we see as reasonable”. They wrote up the estimate for $350. Took it to 4 other body shops, all of whom had an estimate of over $3000. If you want a bodyshop who works for an insurance company rather than for you, go here. If you want a body shop who will repair damage the right way, go elsewhere. *Kaysville, Utah location

I recently took my car to caliber collison at Madison east. I had some repair work- I collided with a pot hole. I was “helped” by Dan. I asked Dan very direct questions he would avoid any questions I asked. While my car was there I asked for photos of the pothole damage, he said he would send them. I waited called the next day told Dan I didn’t get them. He said he would send the photos again via email They never came so I marched into the office. (I now know Dan never did send them he was lying—-there is a trend with him) Dan then showed me photos when I was looking over the estimate I noticed he didn’t add in a tire that Toyota said was buldging I also had photos of it. (His bad he sAid) oops I’ll put that in. While getting my car repaired for the pothole damage I asked Dan if I could have a hail estimate as my car was pounded by golf balls Dan kept telling me the hail damage wasn’t that bad (which I knew was untrue as golf balls pounded My car for over 15 mins) Dan told me to call my insurance company and have them send over the claim number. I called my insurance they told me that this wasn’t standard and for estimates to give out claim numbers. Dan reassured me it was. I called got the claim number. I called and the front desk kept calling it an “assignment” wait a minute I’m not authorizing you to work on my car I’m Wanting an estimate. I WAS ALREADY SPENDING MONEY ON ANOTHER REPAIR. I called and confronted dan and told him estimate only. He rambled on about his new baby maternity leave. I told him I’m asking you for an estimate only please change it. I get it things can be stressful with a new baby. However I found a trend of dan intentionally not listening and denying and lying. I called the next day remind him It is an estimate and estimate only. Then the following day he continues to have it set up as an assignment according to the front desk. I call again still an assignment I had to start screaming and tell them if they were gonna pull this crap to stop working on my car all together for the pothole damage. I then talked to Steve dan never changed my car to an estimate he continued to keep it set up as an assignment while he left on maternity leave after reassuring me several times I would get an estimate. DAN DIDNT GIVE A hoot WHAT I WANTED HE FROM DAY ONE DIDNT WANT TO PROVIDE AN ESTIMATE ON EITHER JOB WHICH BY LAW HE HAS TO! He’s extremely shady he kept telling me he would Contact his manager come to find out he is the manager. When I told Steve if you don’t stop the hail assignment and give me my estimate for hail damage then I don’t want you working on my car at all. Steve did stop the hail assignment and then I allowed them to finish the pothole damage. Steve was great gave me the estimate and was very personable he made up for what a horrible liar Dan was. I still wanted to get the hail damage repair done at caliber but wanted to make sure insurance wouldn’t stick me with any bill (that has happened before with insurance). Dan told me he would submit it to insurance he didn’t I called again he said he would again then didn’t I later got a text saying I can send it over as an assignment oh dan just stop! I believe dan looks for customers he thinks he can try to basically push work through. He thinks customers have no rights knowing what is being repaired and doesn’t want an estimate in a customers hands! UNLESS YOUR SURE YOUR USING CALIBER DO NOT GIVE OUT A CLAIM NUMBER DAN DOESNT Want to deal with questions or giving estimates he wants a quick buck and is surly getting kick backs! It’s the law you have to give an estimate!

I took my SUV here to repair a couple of BB holes in back door..my experience with Caliber Collision from start to finish was excellent.. Kristin and Nicole were very polite and professional, Dave Hasse went over the process that would be taken to repair my car..I was kept updated daily on the progress and they even finished the job earlier then expected..you can never tell there were BB holes in the back door and the paint matches perfectly...great job guys thank you..I will definitely recommend your company.. Barbara Niosi 2022 Kia Sportage

The staff at Calliber collision were great, over the top really. Andrew Gonzalez went out of his way to help me and my car even after the work was done. They put a new bumper on my car and did a great job in a speedy amount of time. I will always choose them for my auto body shop from here on out