Byrna TechnologiesReviews of byrna.com

Excellent customer support. Samanta D. provide the expertise that I needed to complete my order. Samanta D. exhibited excellent customer service and was very knowledgeable.

Byrna did a wonderful job today for me. I have never had a company to act so quickly answering my question and shipping me my product request. This company is the path of greatness.

Best company that customer service helps and is sincere in there efforts to help. I would recommend the product and the support they give.

Maria was extremely professional, knowledgeable about the products and friendly. She answered all my questions which helped me make my purchase decisions. She is a great asset to Byrna!!

I bought the LE launcher last October what a disaster. I had to send it back 4 times, every time I got it back supposedly fixed it broke again within minutes, it shoots air. Byrna refused to issue a refund, they are thieves, $600 in the drain, The worst part is that Byrna knows very well the LE has a design flaw (look at the amount of complains on YouTube and Reddit), but they refuse to take the launcher off the website and redesign it, they keep selling it. Did you notice all the videos they show features the SD, but never the LE? They know the LE is garbage, they won't admit it. Byrna owner should be ashamed of himself for stealing money selling the LE.

Maria at Burna was a tremendous help to me. After I had purchased the Burna LE and a number of additional Burna items and had checked out, after this I saw a pop-up that said you could get a 10% discount on your first order. I contacted Burna and left an email message regarding what had happened. Within 15 minutes I received an email that the discount credit was issued to my card. That is fantastic customer service, and I highly recommend this company for their prompt and friendly customer service! Thank Maria!!

Samantha D. was outstanding,there was an issue with the website and Samantha stepped right up and helped me with the problem and assited me with my order,Samantha is an asset to the company!

Kayla P. - customer service rep - advised me to seat (push-in) my CO2 cartridge to prevent the gas from leaking out. It solved my problem. Thank you, Kayla