Byrna TechnologiesReviews of byrna.com

Overpriced garbage. Novel idea except the pellets burst in the gun leaving you with a toxic chemical spill to clean up and yes this is nasty stuff if it gets on you hand. I've had 3(three) pellets rupture three different times in the gun (clip) while the gun(toy) was in a hard holster in a laptop bag in the back of my motor home. Not being tossed around or abused. Also I'm not sure how they are arriving at the FPS numbers but these things are weak. Anyone with a jacket on is going to keep coming at you unless they stop to breath this crap in.

Had the hand gun for less than a 2 years, shot it only hand full of times, the pistol started jamming on me and is miss firing, the trigger is getting stuck. Was told to send it in but there will be a Charge for the repairs. Not happy with the purchase, would not recommend, also the gun when it works is not very accurate, the bullets go in different direction each time you shoot.

Extremely happy with Sam who helped me through her advice and getting my purchase into the system. Couldn't have asked for a better experience. I feel very comfortable with my purchase, the advice I got to all my questions, and the time she spent with me to complete the purchase. Great experience!

Great customer service and how nice that they respond quickly to the "submit" button on their site!

I know nothing abt fire arms so i was very fortunate to speak w/Maria. She was full of information & knowledge! Most of all, she was so patient no matter how many (probably) dumb questions that i asked and how many times i probably repeated the same questions. After our conversation, i came away knowing exactly what i wanted to purchase whereas before i was completely clueless. I am in her debt & very grateful. She deserves a raise or an extra wk of pd vaca or both:) Also, i spoke w/Maria more than once. After speaking w/her the first time & as a day or so went by, i had more ?s & when i clld bck, I got Maria again! Unlucky for her hving to put up w/me again but very lucky for me!!:)

What made my experience, worth while. Is you all, deeply seem to care, about your products and those who purchased them.

Maria was extremely helpful. I found I was doing so many things wrong. I had a wrong understanding of which projectiles I was to use for what, and why. Why some can be stored in a magazine for quick use when needed. I thought wrongly after reading instructions that no projectiles can be stored in a magazine and I wondered how I could ever possibly be ready in an instant when needed. Oiling issues, help with setting up my warranty. I did not have a purchase order number on my receipt. She sent videos of how to fold my target tent (unfortunately I still need the videos she sent since my Linux operating system did not show the videos just the words and a blank where the video should have been. I have replied to make sure I do get access to the videos anyway. Still needing to learn how to fold my target tent back into the circular bag it came in. She helped with so much that I felt I had sooo much more understanding, clarity, and ability to use my new bryna SD so much easier. She was SO helpful. Thank you for giving such wonderful help! The phone assistance cleared up misconceptions about videos and directions and Maria was perfect for what I needed.

I’ve had some issues with my SD. I own quite a bit of launchers and I emailed the company about a defective launcher I emailed them. They emailed me back pretty quick. I like their customer service parts and service thumbs up five star review. .!! This is Shaun From Canada 🇨🇦🇨🇦🇨🇦