Byrna TechnologiesByrna's Mission is to provide civilians, law enforcement officers, and security professionals with a safe, reliable, and effective non-lethal alternative to traditional firearms that will allow Byrna's customers to protect and defend themselves, their families, and their communities without the need to resort to deadly force.
Byrna Technologies (byrna.com) has 407 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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407 approved reviews, newest moderated first
Robert D.
The ordering, delivery, etc., went very well. When I received my Byrna in the mail, I got it loaded and ready to use in just a few short, easy steps. When I show it to my friends they all rush to the website to check it out. This is a great tool! As soon as I can talk my wife into one…I’m buying another one!
Debbie M.
I’m 69 years old and was widowed 1.5 years ago. I live alone is a somewhat rural area. My husband had a CCW, and with him gone, I felt insecure at night. He had put me through a firearm safety course, but honestly I don’t remember a lot of it. I was concerned that in the event of a break-in, I may hesitate to use lethal force to protect myself. I KNOW I would not hesitate with a Byrna. It’s also useful against wildlife (we have some aggressive coyotes out here.) I’m now considering buying the Byrna CL to carry with me.
Glenn H.
I call BYRNA the a couple days ago and had the pleasure of speaking to a Rachel M. to order .68 cal. projectiles 95 count, 10 CO2 cartridges and a holster. Rachel was an absolute sweetheart, very professional, courteous and extremely knowledgeable in all aspects, great customer service as always. I can not imagine a more sincere and dedicated representative than she. Thank you so very much Rachel for the best of service. My order from Rachel M. is out for delivery via UPS already, that is service with a smile. With Sincere Appreciation Always! Glenn E. Harvey, Warminster, PA
Dave M.
Very responsive customer service. I had received a discount code in the mail and it had expired. I sent a quick note asking if I might be able to get another and Allison responded quickly (and was super friendly). Looking forward to receiving the launcher I just ordered!
Anthony H.
Yes, it was a great customer experience. Rachel did her due diligence and was very helpful to me. I had lost my prepaid UPS sticker on my emails. She promptly sent me another one. God bless her. I’m getting older and I’m having memory issues Tony.
Mtwmn
Had a slight problem with first shots, but Byrna customer service corrected it for me in minutes. The launcher is a little large for my hand which the trigger harder than it needs to be, but I am 5'2and 101 lbs with hands to match. so... Anyway, it is too large for either of my ccw holsters but that is not a serious setback. The sights are working for me and that counts a lot as I have bad eyesight and would rather not shoot a hapless bystander instead of a bad guy. Actually have had no more experience with this device since it came Tuesday, but I think I'm going to enjoy the feeling of being able to carry again. Thanks to Commiefornia I can't get gas balls so will have to try not to kill anyone if I ever have to use it for defense.
Nora
Allison Griffith was incredibly informative, made all information easily accessible by using links, and was so patient with all my questions! This company is definitely well run and well-informed about laws state to state.
Bill M.
Rachel was very polite, professional, and knowledgeable about the issue I called about. She clearly explained to me what had caused the issued and offered to send me replacement parts to quickly correct the problem and get us back up and running.