Connie W.
Poor Service, Rude
Constant delays. Frequently blaming providers for not sending info, rude, frequent delays in shipping. Can’t count to 90 days!!! I’m a Type 1 diabetic, their delays frequently cause me to be sick.
Byram Healthcare is a national leader in disposable medical supplies delivered directly to patient's homes while conveniently billing insurance plans.
Byram Healthcare (byramhealthcare.com) has 374 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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374 approved reviews, newest moderated first
Connie W.
Constant delays. Frequently blaming providers for not sending info, rude, frequent delays in shipping. Can’t count to 90 days!!! I’m a Type 1 diabetic, their delays frequently cause me to be sick.
Nilufer A. R.
All other negative reviews are absolutely truthfull and correct. Byram Health's license should be revoked. In summary, they declined my doctor's documents for a blood sugar monitor although my insurance approved the equipment. Why ? Because they did not like my HMO insurance. They want MONEY, BIG MONEY. HMO does not pay enough by their judgment, so they reject HMO patients. To find this out, one is on hold for easily 2 hours, with an abusive "hold music", meant to drive people insane. Their staff is the rudest and most abusive ones to deal with in health care. Byram is evidently run by a Medical Mafia. Go elsewhere. This company should be investigated and closed.
Craig H.
When ordering with these people, it’s probably the worst experience I’ve ever had as they say one thing and your items come in two weeks later. This company doesn’t give a shit about you..
G
I will never purchase another product from Byram Healthcare. I received a $5,179 bill before they even submitted the claim to my insurance company. Trying to speak with someone by phone is an exercise in patience—I spent about 12 minutes on hold just to get an answer. For comparison, my doctor’s claim shows as partially paid on my BCBS portal within 24 hours. Three weeks later, there is still no acknowledgment of the Byram charge on my insurance site—yet the full bill arrived in my mailbox. The statement I received me gave me 2 weeks pay my balance in full. This is poor billing practice, poor communication, and an extremely disappointing experience overall.
Morley family M.
one star is generous. the words despicable, unethical, unprofessional and disrespectful come to mind. I will NEVER use or recommend this disgusting company! No follow through, over charging, no experience all added up to price gouging me!!!
Robbo
Horrendous. Horrible. Hideous. I HATE THIS COMPANY AND THEY DON’T CARE. Throw this 1-Star review in the HUGE (another H word) pile over there.
Jonathan N.
What made my experience great was the customer support and help I received from Cindy at call center 51. Cindy went above and beyond to help me sort out the issues I was having. Cindy made me feel relaxed and valued because, she is a genuine type who helps from the heart. Thank you Byram and especially Cindy for all your help in getting me the supplies I need.
Lauren K.
If I could give them 0 stars I would. Everything is confusing and they have no idea about anything happening in their own building. I’ve been trying to reorder my Omnipod for 1 1/2 hours and I’ve been transferred 5 times. The incompetence is astounding.