LoftieReviews of byloftie.com

Response from LoftieFeb 9, 2026

Liebe Denise, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung so ausführlich zu teilen. Es bedeutet uns wirklich sehr viel zu hören, dass wir Ihnen in einer zunächst stressigen Situation weiterhelfen konnten. Umso mehr freut es uns, dass Ihr Loftie inzwischen angekommen ist, einwandfrei funktioniert und Sie glücklich damit sind. Ihr Vertrauen und Ihre netten Worte sind eine große Unterstützung für unser Team. Vielen Dank für Ihre Empfehlung und weiterhin ganz viel Freude mit Ihrem Loftie.

Response from LoftieFeb 5, 2026

Hi Renke, Thank you so much for taking the time to share such thoughtful feedback. We’re really glad to hear you’re enjoying the clock and that it made for a great gift. It also means a lot to know our team was able to provide clear delivery information and follow up quickly and kindly on your questions. We truly appreciate your support, and if you ever need anything in the future, please don’t hesitate to reach out.

Response from LoftieFeb 5, 2026

Hi Serena, Thank you very much for taking the time to share this feedback. We’re glad to hear that our customer service team was polite, helpful, and quick to respond to your request. We truly appreciate you choosing Loftie, and if there’s ever anything we can help with in the future, please don’t hesitate to reach out.

Response from LoftieFeb 5, 2026

Hi there, Thank you so much for the kind feedback. We’re really happy to hear our team was able to help resolve the issue quickly and make the experience a positive one for you. We truly appreciate you taking the time to share this.

Response from LoftieFeb 5, 2026

Hi Andreas, Thank you for the thoughtful message. We’re glad to hear our team was polite, responsive, and able to fully understand and resolve your issue in a timely way. We really appreciate you taking the time to leave this feedback. If you ever need anything in the future, please don’t hesitate to reach out.

Response from LoftieFeb 5, 2026

Hi Petter, Thank you so much for the kind words. We’re really glad to hear you had a great experience with both our customer care and delivery. We truly appreciate you taking the time to share this.

Response from LoftieFeb 5, 2026

Hi Al, Thank you so much for this wonderful feedback. Hearing that this was the best customer service experience you’ve had genuinely means a lot to our team, and we’re so happy you’re enjoying your Loftie as well. If you ever need anything in the future, we’re always here to help.

Response from LoftieFeb 5, 2026

Hi Loraine, I’m really sorry to read this and to see how let down you’ve felt by both the products and the support experience. I understand why this was infuriating, especially given the expectations that come with a premium price point and the importance of reliability when it comes to alarms and sleep. Your feedback about inconsistent performance, missing features, and the difficulty reaching a human when things escalated is taken seriously. When something isn’t working as it should, customers deserve clear accountability and timely, human follow-up, and I’m sorry that wasn’t your experience. We would genuinely like the opportunity to review this properly and see if there’s any way we can help or make things right for you now. If you’re open to it, please reach out to us directly at [email protected] with your order details, and our team will make sure this is looked at by a real person. Thank you for taking the time to share such direct and detailed feedback. We do hear you, and we’d appreciate the chance to assist further if you’re willing.