LoftieReviews of byloftie.com

Response from LoftieMar 3, 2026

Hi Mai-yee! While we're sorry the Loftie didn't work out for you, we're so glad our team could make the return process smooth and hassle-free. We really appreciate you taking the time to share your experience with our customer service. Thank you for giving us a try!

Response from LoftieFeb 20, 2026

Launay, we really appreciate you taking the time to update your review and share the full experience. We know those shipping delays were frustrating and we're genuinely sorry about the uncertainty you faced. Our team is always committed to making things right when issues arise, and we're so glad we could resolve this for you. Thank you for giving us the chance to turn things around!

Response from LoftieFeb 13, 2026

Catherine, we're thrilled that Loftie has revolutionized your bedtime routine! It sounds like you're getting exactly what you hoped for in breaking those phone habits. We'll definitely pass along your kind words to Nikki - she'll be so happy to hear from you. Thanks for spreading the Loftie love to your friends, and we're always working on adding more content like those yoga nidras you mentioned.

Response from LoftieFeb 13, 2026

Hi Alia! It means the world to us that you took the time to share this even before receiving your Loftie Clock. We're so glad the ordering process was smooth and that our team could make you feel valued. We can't wait for you to experience the clock itself, and we'd love to have you back for that lamp down the road!

Response from LoftieFeb 13, 2026

Thank you for sharing your feedback, Marissa. We’re so glad to hear you’ve been enjoying your Loftie Clock and Lamp for over two years. It truly means a lot that you felt supported when your lamp started malfunctioning. We understand how frustrating that can be, especially after having a product for some time, so we’re grateful you gave us the opportunity to make it right. We really appreciate you taking the time to highlight your experience with our team. Wishing you many more restful nights ahead, and thank you again for your thoughtful review.

Response from LoftieFeb 13, 2026

Thank you for sharing your feedback, Glenn. We’re so glad to hear you’re enjoying your Loftie Clock and that you had a positive experience with our support team. We understand that trying new features like the Focus Card can sometimes come with a few bumps along the way, so it means a great deal to know you felt supported and that everything was addressed thoroughly. We truly appreciate you taking the time to highlight both the product and your service experience. Wishing you continued restful nights, and we’re excited to keep bringing thoughtful updates and features your way. Thank you again for your kind review.

Response from LoftieFeb 11, 2026

Thank you for sharing your feedback, Ania. We’re so glad to hear you had a positive experience with our support team. We completely understand that every sleep routine is different, and while we’re sorry the Loftie Clock wasn’t the right fit for your personal routine, we truly appreciate you giving it a try and taking the time to write such thoughtful words about your experience. It means a great deal to our team to know you felt supported throughout. Wishing you all the best in finding what works perfectly for your routine, and thank you again for your kind review.

Response from LoftieFeb 10, 2026

Thank you for sharing your feedback, Cory. We’re sorry to hear about your experience and understand how frustrating this must have been. We appreciate you taking the time to call out both the pairing experience and the membership concerns. That’s not the experience we aim to provide, and we’d really like the opportunity to review this with you and help get things sorted out. If you’re open to it, please reach out to us directly at [email protected] so our team can look into this and see how we can make this right for you.