Debn
Fast and cheap!
Fast and cheap!

The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Taxis & Public Transport · Chicago, Illinois
Excellent

Taxis & Public Transport · Chicago, Illinois
Excellent

Taxis & Public Transport · Northbrook, Illinois
Excellent
Taxis & Public Transport · Downers Grove, Illinois
Excellent
726 approved reviews, newest moderated first
Debn
Fast and cheap!
Siwar
Kayla Dorrans was an amazing help during the whole reservation process and was able to guide us well, as it was our first time using charter services. We exchanged many emails and she even makes sure to book a call with you and go over any of your questions/concerns. The day of, the mini-bus was exactly what we were expecting and the driver was very professional throughout the whole day. I would 100% reccomend using BusBank.
Response from BusBankNov 18, 2025
Thank you for sharing, Siwar! We are thrilled your account executive Kayla, could provide reliable, solution-focused support for your group travel. Our goal is to match each client with the right vehicle for their group travel while providing dependable support every step of the way.
Erin S.
We had a great experience with this charter service! The response time for our quote was very quick, and our account executive, Josh Kittle, provided excellent communication and support throughout the process. The booking platform was easy to use, and the pricing was reasonable. Our bus was clean, well-maintained, and our driver was professional and courteous. Everything went smoothly from start to finish — we’ll definitely book with them again!
Response from BusBankNov 13, 2025
Thanks for your kind review, Erin! Our goal is to provide personalized, efficient solutions for every client. We’re delighted your account representative Josh, our booking platform, and support team made your group travel seamless—thank you for choosing us for your transportation needs across North America. We look forward to working with you again!
Lacey Z.
My client used BusBank for their wedding and they were great! The driver was very communicative with me throughout the night and he was right on time with his arrivals. I would recommend them!
Response from BusBankNov 13, 2025
Thanks for your review, Lacey! With dedicated operators and expert account representatives, we strive to make every charter or shuttle booking effortless and reliable.
Kristen B.
Amazing Customer Service! Tom is the best and a life saver! Would highly recommend working with him on your next charter.
Response from BusBankNov 13, 2025
We sure appreciate your kind words, Kristen! We are so happy to hear that Tom, your account representative was able to provide you with dependable service for your group travel across North America.
Tara B.
I use BusBank for all our group events. Their buses are always top-notch! Their bus drivers are always very friendly and accommodating towards our group. They are also very communicative on-site regarding their location, which makes it helpful if they aren't able to stage at the place we agreed upon. Finally, Desmond, our driver on this trip, was AMAZING!! He called when he arrived and waited until I gave him the final sendoff. I highly recommend using BusBank for all your events. We've used them several times now, the past two years, and I've never been disappointed. DO IT, you won't be let down, I promise you. :)
Response from BusBankNov 11, 2025
Thank you so much for your kind words, Tara! We’re thrilled our team could provide reliable, solution-focused support for your group travel. From our selection of vehicles to 24/7 active trip support, we aim to make every journey seamless. Whether chartering a bus or arranging shuttles, we’re proud to serve you and all of our clients across North America.
Monique T.
BusBank, you have gained a returning customer in the future. Thank you for such a seamless process from beginning to end. Special shoutout to Kayla, thank you for your support during this process. You made everything super easy. Thank you!
Response from BusBankNov 11, 2025
We truly appreciate your review, Monique! It’s wonderful to hear that our dependable service, expert logistics, and Kayla, your dedicated account representative helped make your transportation experience smooth. We look forward to working with you again! From charter bus trips to event shuttles, our team ensures exceptional group travel across North America.
Kyle
Request Kimberly Lindsey to work with on your bus / shuttle needs. She is an industry expert, excellent communicator, offered fair pricing, and provided great service throughout the process. You may find a slightly cheaper rental option, but if you want confidence the job will get done right, go with Kimberly. Phone: 312.476.6195
Response from BusBankNov 11, 2025
Thanks for sharing your experience, Kyle! Our goal is to provide personalized, efficient solutions for every client. We really appreciate your confidence in us. We’re delighted that Kimberly made your group travel seamless—thank you for choosing us for your transportation needs across North America.