BusBankReviews of busbank.com

I would highly recommend BusBank and especially JacLyn. I have used this company multiple times and JacLyn is professional, quick to respond, detailed-oriented, and a great communicator. She takes time to answer all my questions and helps me with scheduling.

We booked a bus through Busbank situated in Ottawa for a corporate event. The transportation was completed safely and on time, however the vehicle provided was larger than expected for our group and felt less suited to the experience we had envisioned in terms of comfort and atmosphere. The exterior also differed from what we anticipated, which contributed to some confusion on-site. After bringing this forward, senior management followed up directly, provided a clear explanation, and addressed the communication gaps in a professional manner. They also implemented internal improvements and offered a goodwill adjustment. While the initial experience was not exactly as expected, I appreciate the responsiveness and professionalism shown in resolving the matter.

Kayla was extremely helpful from booking to day of the event. Each of the drivers was extremely professional and early which was a dream. All of our attendees only had the best things to say about Miss Quinn too. The drivers were fantastic and flexible and we would absolutely work with BusBank again!

We recently worked with Kayla to secure a coach bus for our company ski trip. The experience was exceptionally smooth, with Kayla being informative, available and pleasant to coordinate our needs. Thanks Kayla!

Henry our driver was polite and extremely respectful. He was always on time and accessible. I would definitely request Henry to be our driver for future endeavers!

Kayla was amazing to work with. From the start of the process through the end, everything was seamless and smooth. Kayla was very quick to respond and also made every attempt to ensure that any adjustments we made were captured and handled accordingly. We had three different legs of transportation needs all at different times. Everything was a breeze. We had a group of about 25 the private bus and service was part of the huge success of our work event. I would highly recommend Corporate Shuttle and Kayla and will definitely book with them again!

Drivers were on-time and very communicative through the process. Would def use again!

If you have an event and you need transportation services, I would highly recommend BusBank! The drivers were so lovely to work with and were extremely responsive and Kayla was a joy to coordinate with. The drivers were extremely flexible when our event end time changed and they showed up exactly when we needed. I couldn't be happier.