Jill D.
We reserved a bus for a group of 25 and…
We reserved a bus for a group of 25 and had paid in full but the vehicle that showed up only seated 23! Luckily there were 3 passengers in our group who had cancelled, so we all fit, but had that not been the case, we would have had a serious problem. We didn't get what we had paid for.
Response from BusBankMar 18, 2019
Hi Jill, thanks so much for reaching out and sharing your feedback. We are disappointed to hear that any part of this service was unsatisfactory and would like to discuss this issue in full at your earliest convenience. Our team will reach out to you within the next 24 hrs to discuss your feedback. For immediate assistance, you can also reach out to our team at [email protected] or 866-428-7226 x3. We look forward to working with you to resolve this matter.



