BungalowReviews of bungalow.com

Great customer service

This is THE WORST rental agency that exists. DO NOT live here. They have ZERO screening for people moving into their units. They revoke your right to choose your roommates. They charge over $350 in fees on top of rent and utilities. They force $50 monthly cleanings onto you that have no value. They incorrectly charge your pro-rated rent, fees and utilities when you move out of the house and send you the bill. DO NOT LIVE HERE!!!!!!!!

All was easy

These devious snobs will never rent to older nor disabled finding any way at all to never rent to these groups. They are very discriminatory in their slick practices, total waste of time.

It was excellent, Dave was so helpful, made this process easy for me

Mr. Arcel was very helpful and went through everything thoroughly so I understood what I was signing and why. The others were helpful too.

Bungalow made the process so easy! The entire time I was looking for an apartment they were helping me with the process. Their interface is easy to navigate and their customer service is phenomenal. They are also very efficient, some of our calls only lasted 20 seconds and they were almost always available!

Bungalow operates like a black box. Once you sign a lease, you’re on your own with no real customer support, no escalation path, and no urgency to resolve anything. Every message I’ve received feels AI-generated or completely ignored. I’ve spent weeks trying to get help with issues that directly impact my housing and still, no response. This isn’t just bad service. It’s deeply unprofessional and borderline predatory. They ignore urgent questions, and offer no way to speak to a real human who can take action. It's clear their business model depends on tenants giving up and staying silent. This company should be investigated. I’ll be filing formal complaints and strongly urge others to think twice before trusting them with something as important as housing