BungalowReviews of bungalow.com

While the property seemed nice on paper, in reality it was poorly maintained. I got a sinus infection in the first week of living there because no one had bothered to change the A/C air filter. The front door latch needed repair the entire duration of my stay, the downstairs shower was broken for 1 whole month before maintenance came by to fix it. Tickets were raised for all these issues, however Bungalow was so slow to respond and actually fix the issue. There are hidden fees that they don't advertise initially. The rent they show on their website is around 200-300 lower than what you will actually pay. Furthermore, they are now asking me to pay an additional 700 dollars because I did not alert them that I was leaving at the end of my lease. What is the point of an end date on the lease agreement if I need to also tell you when I intend to leave?? Bogus charges, and super unresponsive personnel. Do NOT rent from Bungalow.

Was contacted frequently by multiple people when I had stuff to confirm but when reaching back out I haven't gotten well timed responses. I still don't know when or how to move in or get my keys.

No issues with customer service. However, the lease terms are extremely sketchy and borderline predatory: - No obligation to fix utilities in a reasonable time frame - No reimbursement for time spent without critical utilities - 60 DAYS of notice required before lease termination to avoid ONE YEAR of extended lease payments If I didn't need to move on such short notice I would have chosen a different housing situation.

I have not taken possession of my room yet. I met with my soon to be roommates and they informed me there's no key to lock my door when I leave the house. I asked for this minor feature and know worry that I won't be accommodated. This is a basic thing that should be provided by bougalow. I hope this post will get me results and not be carried.

Yes, the building in Mission Dolores has furniture alright, but it's not well kept. It's clear Bungalow doesn't keep an eye on the building because when I moved in (June 2023) into my room the mattress was incredibly dirty and full of dust. I appreciate them changing the mattress because that is not what I paid for, yet for that to happen it took them a month and a half between a very long exchange of emails. The living room also looked very worn out compared to the photos in the webpage. When we need help with Pest control or upkeep in the patio, they take around 2 or 3 weeks just to CONFIRM which day someone is coming. The pest control finally came a week ago, after three weeks of waiting. Cleaning staff also could do better (FYI they are outsourced). Even though I understand they do general cleanings and not deep cleaning, I clean better my apartment than they do. And also, they steal your supplies if you don't keep an eye on them, which Bungalow has been quite slow in getting back at me when I reported this, which I sent a message this last Thursday Oct. 26, when the cleaning happened in the 25th. In regards to trash recollection, you, as tenant, are responsible for taking out the trash bins on recollection days, so that's is one downside on this building (unsure whether that happens to the rest of the buildings they "manage"). Bungalow doesn't indicate this in the contract nor they leave even a note with info! For foreign people that is a terrible sign, I had to ask around, Googled it. It shouldn't be this hard to leave a note. This is all that I have experienced in the only four months that I have been living in the building. TL;DR There's so much Bungalow needs to improve and I could sum it up in two big categories: improving maintenance quality and professionalism on cleaning staff.

There's no living room in this house! The food waste disposal just randomly stopped working... the fridge is nowhere near big enough for a "7 person house", and there's black mold on a bunch of the windows!

House is falling apart constantly. Impossible to talk to a human.

Product service being offered to homeowner customers is a bait and switch… essential job duties include bamboozling prospects into signing paperwork with no internal infrastructure to follow through and properly care for properties. Additionally, company holds NO LICENSE in any state to act as a legal property manager.