Isaac
Good Service
Responses are very timely and correspondents are patient in dealing with requests. Issue is that sometimes maintenance requests take very long to be handled, otherwise so far so good.
Bungalow is the largest and fastest growing rental company in the United States, rethinking the residential real estate market by providing renters with more convenient, flexible, and affordable living solutions.
Bungalow (bungalow.com) has 269 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Isaac
Responses are very timely and correspondents are patient in dealing with requests. Issue is that sometimes maintenance requests take very long to be handled, otherwise so far so good.
Masoma A.
I wish I never rented from Bungalow. Increase service fees whenever they want. Customer service not helpful. They will catfish you. The pictures look up to date but the actual room will look disgusting. Waiting for my lease to end soon
Sam
The worst company I have ever dealt with. They will nickel and dime you for everything. They are very unclear and not forthcoming at all. Straight a terrible experience. I would highly recommend avoiding them.
RJ H.
First, they place unqualified renters in the properties and don't screen them. I ended up having a bad living condition and the other renters stole over $5,000 worth of items from me. Bungalow did nothing about it. I asked for locks to be changed and they were not changed from the theft. I didn't have plumbing for 3 weeks due to back up. When asked to leave they reject you wanting to leave the property. When you terminate the lease they will make sure they get every cent out of you before you leave even though the property of which you are living at is unhabitable and unsafe. Do not rent from them, They are just going to make your life harder and getting in contact with them is impossible. Spend the extra money and live someplace else On top of all of this, they raised my "service charges" $50 after I moved in. Also even though cleaning common areas is included, they also charged me with a separate cleanings fee. They are crooks and will find anyway to take from you.
Brian P.
They don’t terminate your lease unless you ask them to. I signed a three month lease then was changed for two extra months because they automatically extend your lease indefinitely once the end date is reached.
Eoin
I had several awful experiences with Bungalow in the 9 months I lived with them. Mice in the property when I moved in, 4 months after moving the service fee (which was specified in the contract) increased from 99 dollars to 175 and it took weeks for the dishwasher to be fixed when a ticket was raised (I can't give an exact time frame here and I want to be as factual as possible in this review). Finally, when I first moved into the property there was a mattress dumped in my room. I have my own mattress and assuming that this one belonged to the property I returned the mattress to the room upon move out. I let the move out team know that it wasn't mine and I was leaving it there as this is how I found the room. They charged me 200 dollars for leaving it there even though it was theirs or a previous tenants to begin with. I've made several efforts to get in contact about this but in typical Bungalow fashion I get no response. Bottom Line: Bungalow is very useful in getting a place to live in a hurry but in my personal experience it was a terrible mistake to choose them and I will never go back
trace W.
Hopefully Bungalow sees this. As previously noted in other reviews they have very slow to non existing response times. I currently live in a property that experienced a fire. Paying full rent for a room with literal fire damage. Not once has anybody from Bungalow contacted me and it's been a week. I feel like this company is a total scam and just collects rent and ignores any and all services they advertise. Feeling very unsafe having given them my personal information and letting them be responsible for managing the property management. Even the landlord who hired them cannot reach the company!! Please DO NOT rent with this company.
Skeptical
This seems to be a place which may just be filled with fake profiles and fake properties so that they can fool their investors. In my opinion it's a scam. There are several lawsuits filed against them from New York to California. I never got any response from any "roommates" etc. I did get a response from Bungalow who called me and was attempting to get personal info from me so that they could run my credit report? I would never give this company my social security number in the "exploration and looking phase" I've been in sales all my life so the guy who called couldn't confuse me or push me into anything he wanted and he gave up pretty quick but I worry about others who can be pushed around easily. I can't recommend this company at all. Let us remember the gal who created 100,000 fake accounts and sold her business to JP Morgan for like $300 million (now being sued & hopefully will go to jail) I just smell a scam with this Bungalow business.