Jordan B.
THIS SERVICE IS A SCAM!
THIS SERVICE IS A SCAM! Impossible to cancel. I emailed them, since it's the only way to cancel on the 1st of December. Requested to cancel and ironically I received an email on the 20th of December with "tracking information" although I requested to cancel. The is zero customer service. You're unable to easily cancel so you're locked into a $50 subscription until you make a big fuss such as this apparently. The quality of the dog toys is questionable and for $50 only getting 3 or 4 toys is a rip off. My dog typically would tear up one of the toys within a few minutes, the plastic like toys are the only ones that last since he doesn't really chew on them. I DO NOT RECOMMEND THIS COMPANY OR SERVICE. I suggest going with a company that respects their customers requests and can be canceled without having to jump through hoops. This is ridiculous and I shouldn't have to go through this just to cancel a subscription.
Response from BULLYMAKEFeb 26, 2025
Hi Jordan - We’re disappointed to hear about your experience—this is not the standard we strive for at Bullymake. In 2025, we’re working hard to improve our service approach and policies to ensure every interaction is great. We’d love a chance to make things right! If you’re open to trying our products again, please contact us at [email protected] or via live chat, and we’ll find the best option for you.


