BrowproReviews of browpro.co

I ordered two as i wanted to try them but didn't know which colour or how it would look. Like others they took money from my account for 3 extras...i did not authorise this svd it was taken separately from my account, not within the initial purchase. I sent to support my request, they offered 25% reduction which has now changed to 30%. I emailed back and to support i wanted a refund. No response, response came later, they do not offer free labels but likewise did not give me an address. In a worry I used my pay pal to help me and sent to their company again. They are giving me my refund svd i do not need to send the good back. Thankfully, once i used my paypal, all is now good. Just not my toe of product and do feel you need to check everything carefully.

I bought a brow stamped from this site. 15 dollar purchase. That's approved. I did that. Once PayPal sale was done brought me to a screen that said complete purchase. Which I get a lot when I use PayPal. And it tacked on this 54 dollar bullshit recurring charge. My bank denied it but my husbands bank did not and the charge went thru. This is fraudulent.

I’m pretty sure that I was scammed bekause it’s say a different charge

I had an awful stressful experience. I ordered one brow stamp and soon after the company had somehow gone through PayPal to do an order for 3 more which I didn’t do. I cancelled my card but some time after another transaction went through from my other account with PayPal for monthly subscription as VIP customer. Fortunately my banks have been able to refund the money but I’d advise not to order from this company. I’m not the only one this has happened to. The product is not great and they are scammers. Do not order anything from them.

These people have nerve! I received a message that said that they have acted appropriately after I lodged an initial complaint about their deceiful practice. I ordered one single stencil..no extras, just one stencil in black My account was charged for multiple stencils and not only once...twice!!!!! When I inquired about this,the response was that I " had 'clicked' on various options and multiple stencils in my order"which is untrue. I cannot possible do anything with so many eyebrow stencils. I was changed over $80.00 instead of just $26.00 approx. I was charged for shipping three times even though all items arrived eventually in one package. Notably, I contacted this company within a day or so about the charges and to cancel the order and was told that the item had left their warehouse. They also advised that I could return the item. It took more than five weeks for the stencil to arrive (it was shipped from within Australia..usual delivery time from anywhere is max 7 days ) and I was astonished to receive so many stencils. Non was black. They were BLOND. To return them, I was instructed to send them to the USA to arrive within 10 days. This meant via air and with insurance. This amount would have cost around $40. I was literally FORCED TO accept a 50% settlement as there was no other option. This company is a scammer. And I suspect that I am not the only person who has been 'snookered'. I re-affirm my advice. Do not order/ purchase from BrownPro. You can purchase a product like they offer from TEMU and you will be treated with respect and with honesty.

Browpro are a fabulous company .I have had alot of missing parcels of late , by Shein..which has really stressed me out .They just fob you off .So when I ordered off Browpro , they are so on time with their goods .Also the makeup i bought is fabulous .10/10 👌

I ordered the eye brow stamp online last November 2025, which was ok and paid for $9.53. After a month i receive a text message from this company charging my credit card of $36.33 of which i was surprised because i did not re order anything. My bank called me asking if it was legit, told my bank I did not order it. So in Called this eye brow stamp company and the lady gave me another phone number to call and the phone was not in service. Just a heads up ladies, if you want to order it go to amazon directly. I'm sure they have that product. At least it's legit.

I ordered 1 dark brown pro brow when they are saying I ordered a 3 pack I know I didn't .They are also saying I ordered a 3 pack blonde which I didn't I emailed them and said I want a full refund .They said we can offer a discount ECT ECT guilty as they are