janet
Very professional
Very professional, and polite and quick to reply
Response from BrowproAug 9, 2026
Thanks for your feedback :)
Browpro is listed under Accessories.
Browpro (browpro.co) has 405 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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janet
Very professional, and polite and quick to reply
Response from BrowproAug 9, 2026
Thanks for your feedback :)
Carol H.
Excellent service.would buy from this company again it's a trusted site 5 stars.
Response from BrowproAug 9, 2026
Thank you so much for your 5-star review! We truly appreciate your support and look forward to welcoming you back for your next purchase! ⭐⭐⭐⭐⭐
Gloria T.
The product was easy to use an looked great on
Response from BrowproAug 1, 2026
Thanks so much for your feedback!
Stacey J.
On the negative side I didn’t like that I was sent and charged for items I didn’t purchase but on the positive side you were prompt with the refund! It’s actions like that will keep purchasing things in the future!
Response from BrowproAug 1, 2026
Thank you for taking the time to share your honest feedback. Your understanding and willingness to shop with us again mean a great deal. We truly appreciate the opportunity to make things right and are grateful for your continued trust and support. Thank you for choosing us—we look forward to serving you again!
Moira W.
I ordered Browpro but unfortunately the product didn’t suit me ! However the staff were really brilliant and offered me a full refund ! And to keep the product( which I have passed on to friends!
Response from BrowproAug 1, 2026
Thank you so much for your kind review! We're grateful that you gave the product a try, and we hope your friends enjoy it. Providing friendly, fair, and hassle-free support is always our goal. Thank you for taking the time to share your experience. We truly appreciate your support!
Concepcion
I highly recommend this product Brow Pro specially to women with thinning eyebrows. This company understands & considerate my needs to improve how I look 😄
Response from BrowproAug 1, 2026
Thank you so much for your wonderful review! We're also delighted that you felt supported by our team. Providing caring service and quality products is always our priority. Thank you for your recommendation and for choosing BrowPro. We truly appreciate your support! 😊
Susan
I ordered the wrong shape of eyebrow stamp for myself. I emailed to see how I could exchange or return the product. Browpro answered me promptly, even though my request was over a weekend. They offered to refund 30% of my cost for the two packages I ordered and I could keep the product. I knew I was going to reorder the correct Brow shape, so it was cost effective and time effective for me, not having to return the products. I will eventually use all of the powder product anyway. They were very good with communications. The product itself is a small miracle. The light brown goes perfectly with my auburn red hair. The powder is very silky and it covers well. I've gone from no eyebrows to beautiful silky eyebrows. Thank you.
Response from BrowproAug 1, 2026
Thank you so much for your thoughtful review! It's also wonderful to know that you found our communication helpful throughout the process. Providing responsive and customer-focused support is always our goal. Thank you for choosing BrowPro and for taking the time to share your experience. We look forward to serving you again!
Betty C.
**I will NOT and Do Not recommend this company!** I recently ordered one stamp from Browpro. I was made aware of the delivery charge at checkout , which I accepted. My total order on July 16 was $21.05 cad. Today , my order is nowhere to be found and the total on my invoice is $88.63cad ! This new 67.63 cad added to my order is for product that I DID NOT ORDER. I ordered one STAMP , just one, to sample !! Please do not be taken in by advertising and product that seems too good to be true ! THIS IS A SCAM !! RUN DO NOT WALK !!
Response from BrowproAug 1, 2026
We're sorry to hear about your experience and understand how upsetting this situation has been. We sincerely apologize for the confusion regarding your order and the unexpected charges. This is not the experience we want for our customers. We'd appreciate the opportunity to review your order and investigate what occurred. Please contact our support team with your order number or the email address associated with your purchase so we can locate your account, review the additional charges, and work toward an appropriate resolution as quickly as possible. We value your feedback and hope to have the opportunity to make things right.