Barbara A.
Excellent in all sectors.
Excellent in all sectors.

Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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1,577 approved reviews, newest moderated first
Barbara A.
Excellent in all sectors.
Kaitlyn A.
I’ve tried therapy in the past and it just didn’t help me at all. Now I have a wonderful therapist who understands me and either has a great memory or takes really good notes because she pulls things up that I talked about a hot minute ago. My symptoms are less, and I have the tools to quiet the thoughts when they are loud. Oh and they take insurance so my brain is healing for free🫶🏻
Louis P.
I’m happy with the help you’ve provided me
Andrew C.
User friendly
Jamie K.
Dr. Weatherspoon is always compassionate and listens to how I'm feeling. Shows concern and ask questions. She has helped me to feel mentally healthier and confident on my path to healing. I am so thankful to Dr. Weatherspoon.
Elrico B.
My schedule at work changed, I went on the video call and told the lady I cant do the appointment so she changed it to the next day and I got charged $165 I could not cancel the appointment the day before nor take off from work. Also I'm under insurance. I do not get alot of income already. Very unprofessional company and only care about money ! I would not recommend.
Response from Brightside HealthJul 22, 2025
We appreciate you sharing this feedback and are sorry to hear about your experience. Brightside Health has a cancellation policy in place to help respect providers’ time and ensure availability for others seeking care. This policy is outlined during scheduling and referenced in appointment confirmation emails. We understand that unexpected work conflicts can arise, and we aim to be thoughtful and fair in how we apply this policy. While members are responsible for late cancellations or missed appointments, we encourage anyone with extenuating circumstances to reach out so we can review the situation more closely at [email protected]. We’re committed to supporting access to care and addressing any concerns where possible.
Kc
Im currently still under care. However, I must say im glad I ran into brightside. I was at my lowest. Not going out the house, not wanting to be around people, not sleeping the list goes on. Being able to just login in see my therapist without leaving home made a huge difference for me. I didn't have to force myself out the house, get dress, etc i was me. My therapist Johnnie has changed my life for the better. I cant wait to fully recover! Im very thankful and happy brightside exists and highly recommend
Mike
Was a few minutes late for my therapy session and was told I was too late and could not do therapy that day. They Charged me $70. So not only did I not recieve help that day but it caused more frustration for me. Company is about money and not helping people.
Response from Brightside HealthJul 22, 2025
We’re sorry to hear about your experience and understand how upsetting this situation must have felt. Brightside Health has a late arrival policy to ensure our clinicians can provide consistent and timely care, but we recognize that missing a session—especially when you're just a few minutes late—can be incredibly frustrating. Our intention is never to add to anyone’s stress. While our policy outlines that a fee may apply for missed or late appointments, we encourage members to reach out to [email protected] if there were extenuating circumstances so we can review the situation further. We truly want to support our members in getting the care they need.