Mark H.
My appointment was at 10 a.m
My appointment was at 10 a.m. I logged in at 950 and remained on holdd until 1015 and prov8der didn't show up on the appointment. Brightside is saying I no showed to get there fee. I had 1 visit with a provider that I really liked but now I don't trust Brightside so I have to find another provider.
Response from Brightside HealthOct 16, 2025
We’re sorry to hear about your experience and understand how frustrating this must have been. Please reach out to our Support Team through the Help Center at support.brightside.com so we can look into this further and help get you the assistance you need.



