Soyoung K.
Very caring and supportive
Very caring and supportive

Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingMental Health · Newark, Delaware
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1,577 approved reviews, newest moderated first
Soyoung K.
Very caring and supportive
Janice A.
Nice people
Patty H.
She really listens to me and genuinely cares .
Barbara O.
I have the best Therapist. She is a great listener and she makes me feel comfortable sharing with her. Shoot judgement and gives great advice.
Nicole
DO NOT USE THIS COMPANY! THEY ARE SCAMMERS!!! EITHER THE DOCTOR I MADE AN APPOINTMENT WITH, THE COMPANY, OR BOTH. And guess what Brightside, I have lots of screenshots to back up what I'm talking about. Thank goodness. At the very least, the doctor I booked with is a scammer who pretended like I wasn't on the call and then charged me the $165 cancellation fee while leaving me out of my medications! And one minute after the appointment time was over, this doctor responded to my messages saying it's my fault I wasn't on the call. Except, how convenient that she didn't respond to my messages asking her where she was while I was waiting for 20 minutes, UNTIL 1 MINUTE AFTER THE APPOINTMENT. HER NAME IS Oluwakemi Ogunleye. I better see a refund within the next week. DO NOT BOOK WITH THIS "DOCTOR".
Response from Brightside HealthMar 31, 2026
We’re very sorry to hear about your experience—this is not the standard of care we aim to provide. We take concerns like this seriously, including appointment access, communication with providers, and any associated fees. We’d like to review what happened in detail, including your appointment timeline and messages, to ensure this is addressed appropriately. Please reach out to our Member Services team at [email protected] or through the app so we can investigate and work toward a resolution as quickly as possible. We appreciate you bringing this to our attention.
Sandy
I was unsure about this at first because I did not like my first PA. I wanted a Psychiatrist but they do not have any available in my area. They are all PAs so I decided to try a mental health therapist instead. I lucked out with my pick because my therapist is awesome. The first thing he told me was that I was in a safe space with him and I did not know how badly I needed to hear that. I apparently need to still see a Psychiatrist PA to keep seeing my therapist so I got a new one and I really liked her. She couldn’t understand either why they made me speak to her either if I was comfortable and happy with my therapist but it is what it is. She said we can just check in every 3 months for 30 min so I’m good with that.
Mary Von S.
It was great until I missed an appointment and dont have the money to pay for it right now. I tried to make an appointment but i couldn't because it wants me to pay first.
customer
Since using Brightside I've had a marked improvement in my mental health. Things are much better in my life. I love the ease and convenience of being able to do therapy remotely with good scheduling options.