Brightside HealthReviews of brightside.com

"I’m so grateful for Rebecca. She has been a constant source of support through some of my toughest moments, and I truly appreciate her being there for me."

Charged $165 for a 'no-show' after their app failed. Support is non-existent. I'm currently unable to access my account settings or cancel because of persistent site glitches. Avoid this service

I am being charged for services I didn’t receive. I am still waiting to hear back from Brightside about a solution

Great therapist

Everything is great!

Kindness, empathy and understanding from my provider. I felt seen and knew she would be able to help me.

I like the entire concept. It has made seeking mental health help even easier and more private. Brightside has really helped my family.

Buckle up because this was the worst therapy experience I've had. I started out after putting Brightside through my insurance, with my portal showing a $0 copay for appointments, so I decided to continue. I was specifically seeking help with some pretty intense anxiety and ADHD symptoms that had flared up recently. The first psychiatrist I was paired with treated me like a number, barely listening (I had described my job in detail and the next question she asked was "what do you do for work?"). She dismissed me as drug seeking when I was specifically not seeking stimulants but rather alternatives. I switched from her, and was then NCNS for my appointment with my second psychiatrist. She only reached out when I asked if she was still coming to our session, not preemptively, and then repeatedly gaslit me on additional appointment times. I finally, on the third try, met with a psychiatrist who seemed like she was willing to help and work with me, but then got hit with an egregious fee despite being told appointments would be covered with my insurance. I will say that the one therapist I met with was kind, they were interested and willing to help, but once again, this was not an affordable option. This company is awful and I would highly recommend seeking help elsewhere.