Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
brightside.com
Website
brightside.com
Category
Mental Health
Listed on Five Star Index
2026
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The company replied to 18% of reviews.
Latest
Most recent review: October 2026.
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Seizure patient given medication that causes seizures
I experienced a seizure earlier in the year, informed my provider of this, and was prescribed Wellbutrin. Upon research, I saw one of the most prominent side effects of this medication is “seizures”. I asked my provider if this is a concern, and she said “no, but be on the look out for side effects like this. TY.” I brought this up with my primary care doctor and he was livid that she would even think to prescribe this. Wild to think that this kind of neglect just flies with this company.
JB
Jean B.
The service was satisfactory, billingn is deplorable
The service was satisfactory. All of the sudden I was told that my medicare was rejected. Then they sent me bills they said medicare rejected. I paid the it and canceled but told me they would review my cancelation request. Request?????? Now they sent me another unpaid bill. Stay away!!!!!!
BR
Brianocall
Billing is a joke
Billing is a joke, was told this was covered by Medicare and there would be no cost involved. Today in June of 2026, i receive yet another "delayed" bill this one from September of 2025: I'm beginning to suspect there is something very wrong in their billing department.
FR
Frank
A Transformative Journey to Peace and Healing
Working with Mr. Paul Peavy on the Brightside Health platform has been an absolute Godsend. I began my sessions with him while navigating a very dark and heavy season of severe anxiety and depression. Right from the start, Mr. Peavy offered a safe, deeply compassionate space and designed a thoughtful treatment plan tailored to my exact needs, looking far beyond just my daily symptoms to help me truly heal.
Under his excellent clinical guidance, I have seen a remarkable turnaround in my emotional stability, mental clarity, and physical well-being. Mr. Peavy equipped me with highly effective, real-world coping mechanisms that allow me to process stress constructively before it becomes paralyzing. Because of the targeted strategies he introduced during our time together, I now feel fully capable of handling life’s daily pressures with confidence.
What truly sets Mr. Peavy apart, however, is how he seamlessly weaves professional therapy with a profound foundation of faith. His commitment to Christ-based healing brought an entirely new level of restoration to my soul. Throughout our sessions, the truth of Philippians 4:6–7 served as our anchor: “Do not be anxious about anything, but in every situation, by prayer and petition, with thanksgiving, present your requests to God. And the peace of God, which transcends all understanding, will guard your hearts and your minds in Christ Jesus.” Having a practitioner who similarly values the power of scripture and prayer made all the difference in my recovery.
Mr. Peavy’s unwavering encouragement, professionalism, and consistent support throughout my treatment lifted an immense weight off my shoulders. He didn't just act as a therapist; he was a steadfast guide who helped me navigate a chaotic season with grace and steady reassurance.
I am incredibly grateful for the impact he has made on my life and credit him with helping me find my footing again. I wholeheartedly endorse Mr. Paul Peavy to anyone on Brightside searching for relief from anxiety, depression, or burnout. If you desire a therapist who perfectly balances clinical expertise with a genuine, Christ-centered heart, you will find exactly what you need in him. 🙏❤️
AT
Amy T.
Great experience
I felt like I was matched well with a therapist and I love the scheduling process....so easy!
VE
Vera E.
I love my therapist Deirdre Neeley
I love my therapist Deirdre Neeley! Highly recommend!
CS
Christy S.
Brightside is a great app for mental…
Brightside is a great app for mental health! You pay a subscription a month so if you need to see a doctor more than once per month, it’s not going to cost you more. You pick out which doctor is right for you.
CA
Carla
I enjoyed my therapy sessions and my…
I enjoyed my therapy sessions and my counselor was very helpful and nice. I need medication and therapy so I am trying to get both in one place . As you were unable to do this I am seeking it elsewhere. Thank you again for your services