Brightside HealthReviews of brightside.com

Brightside Health has never let me down when it comes to my mental health or questions about billing they are definitely for me !!! 👍 I recommend them 10 out of 10

On time no wait . Listens to my concerns

I'm also a mental health therapist. I say stay as far away as possible!!! My therapist never called me by my name. Really, don't you care who I am? I spoke about why I wanted counseling. Never once did she validate my concerns. I felt like I was talking to a blank wall. When I said I wasn't motivated to do ongoing training in my profession, her only suggestion was that I do more training in trauma therapy. She did this even though I told her I have extensive training in that area. It was the worst therapist I've ever met with. In fact I'm filling a complaint with the licensing board. Stay away!!! Oh, I have to add one of the major reasons I signed up for the service was to get medication for anxiety, panic disorder, and PTSD. i also have extreme insomnia. I stated all of this when I completed the forms requesting therapy and psychological services. The NP told me she could not give me non-narcotic medications to treat any of this. Trying to get a "controlled substance" for diagnosable and chronic mental health issues in this day and age of "we can't prescribe that" is a total nightmare. If a qualified shrink can't prescribe that, I have to know who can? I thought that was a major purpose for seeing a shrink for a verifiable diagnosis. I don't know where to go from here. I can't imagine I'm the only one who is searching for answers.

Ryan Leslie is always on time. Discusses my needs and any difficulties I am having, and adjusts medication according to my current Mental Heath status. Also, he is very empathetic and seems very informative. I would recommend Brightside to others. Ty for your great service!

Great service!

Easy to set up appointments with the app and and the providers were both very helpful .

I love my psychiatrist, Autumn is empathic, kind and willing to listen. It took several months to find a good medication and dosing as expected. I’m far better than when I started with bright side. The downside, bright side doesn’t ask, they demand follow ups with not only medication prescribing but counseling by therapists without prescription writing ability. They are very threatening and overbearing in their sales approach. They remind me of used car salesmen. The limitations they place on the maintenance prescriptions and the online threats have me discouraged to continued service. I already have my maintenance prescriptions issued yearly by my general practitioner. Not held hostage by bright side to 30 days.

Great experience