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Brightside Health Reviews | Read Customer Reviews of brightside.com

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Health & Medical
Mental Health
Brightside Health

Brightside HealthReviews of brightside.com

3.91,577 reviews
Mental Health

Brightside Health3.9

Reviews1,577 About Contact

Overall score

3.9 out of 5

Average

Average of 1,577 reviews

Distribution

5★65%
4★6%
3★4%
2★3%
1★22%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(415) 360-3348
brightside.com
[email protected]

About Brightside Health

Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.

Brightside Health (brightside.com) has 1,577 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: brightside.com
Website: brightside.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 18% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Brightside Health reviews

1,577 approved reviews, newest moderated first

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Nathan
Sep 25, 2024
Happy with psychiatric nurse
Happy with psychiatric nurse. Counseling was ok. Help desk difficult to get when needed.
Report
T S.
Sep 25, 2024
Brightside Health's online therapy is Effective & Efficient
Brightside Health's online therapy service is quick, easy, efficient and an unmatched value! I am 100% pleased and satisfied with the quality care, service and overall results. Just WOW!
Report
Betsy
Sep 25, 2024
The Best
The very best for me.
Report
Mary
Sep 25, 2024
Flexible and Convenient
I appreciate being able to do the check-ins at my convenience as well as the flexibility of scheduling appointments with my doctor.
Report
Brandee
Sep 25, 2024
Brightside was a great help
Brightside was a great help! They are willing to listen and provide help and not judge. I am so thankful to them and I would tell anyone don’t hesitate reach out to them for help.
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David M.
Sep 25, 2024
Very prompt and kind care.
Very prompt and kind care.
Report
Terri D.
Sep 24, 2024
I started using Brightside Health in March 2024
I started using Brightside Health in March 2024. I knew I needed to do something to help my anxiety associated with IBS. My mental health nurse practitioner has been great! Very caring with knowledgeable and helpful! I would highly recommend Brightside Health to anyone who’s struggling. It’s virtual and reasonably priced.
Report
Amelia F.
Sep 24, 2024
It's fine
It's fine. I like my therapist. I've been doing much better on medication. I just wish it were cheaper and that there were more transparency regarding the cost up front.
Report

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