Brightside HealthReviews of brightside.com

No reply concerning billing issue.

Hesitant to call; when i finally did, I really got the help I needed. The practitioner was able to pinpoint the issue on my first encounter. Glad I was able to stick with her regime, it really helped me. Would for sure use them again. Thanks Brightside!

Nice people who listened!

It's so convenient, making it easy to stay committed. My therapist is so patient with me, understanding and genuinely supportive. The app is very simple to schedule follow-ups and shows your progress, with amazing resources to help improve your overall mental health.

Incredible service and Dr.

I left Brightside feeling less safe than when I started My experience with Brightside psychiatric care was extremely upsetting. During roughly 60 days of treatment, I was prescribed or transitioned through six different psychiatric medications, with multiple dose and medication changes occurring within days of one another. Eventually I reached a point where I was simply asking for stability long enough to understand what was helping, what was causing side effects, and what my baseline even was anymore. My final appointment was with Mayra Koedam. I was not refusing medication or treatment. I was trying to advocate for slowing down the constant changes. Instead, I repeatedly felt talked over and was told I was being “defensive.” When discussing whether I personally felt my symptoms were improving, I answered as clearly as I could. Mayra repeatedly said she needed “more understanding,” while I kept explaining that I had already given her every explanation I had. I genuinely did not know what additional answer she expected me to produce about my own internal experience. The conversation became so uncomfortable that I finally stopped her and directly asked, “Would you agree that this is not a functioning professional relationship?” She agreed. Despite that, the appointment continued for approximately another 15 minutes. I left that appointment so distressed that I cried on and off for the following two days. I ultimately terminated my Brightside care entirely and returned to my previous psychiatrist. What makes this especially concerning is what happened afterward. When I gave my previous psychiatrist the complete medication history from my short time with Brightside, her response was essentially to stop changing things. She recommended keeping my current regimen stable for months so there would finally be enough time to understand how I was actually responding. That was what I had been asking for. Psychiatric patients should be able to say, “I do not feel better,” “this does not feel right,” or “there have been too many changes too quickly” without being treated as difficult or defensive. With the current Lindsay Clancy case bringing renewed attention to psychiatric prescribing and the importance of listening carefully to patients experiencing changes in their mental state, this experience has been particularly disturbing for me to reflect on. I went to Brightside looking for psychiatric care. I left feeling that my attempts to participate responsibly in that care were treated as a problem. I would not return, and based on my experience, I could not recommend Brightside psychiatric care or Mayra Koedam.

Absolute scam. They won’t treat ADHD without insurance and only disclose that in language buried in their T&Cs and in really tiny faded out font buried half way down a side page. Also, if you sign up for therapy and don’t use it it’s non-refundable. Keep that in mind if you are desperate enough to try these people.

I am STILL waiting for a refund for an appt they charged me saying I didn’t show for my appointment when I DID. Even the doctor I saw said she would vice for me so please pass along the message so I can get refunded. Otherwise I will change who I see providers through and use some place other than Brightside. I’ve sent message after message with no response