Brightside HealthReviews of brightside.com

Tried canceling many times and was charged for appointments I never made nor attended.. buyer beware!

Very helpful so far. Friendly and listen well.

My therapist, Kenneth listens and gives e good feedback!

The app is very easy to navigate, and my counselor is wonderful. The things that detract from the score are the difficulties in clarifying that insurance is supposed to fully cover my appointments. We were able to handle my first few appointments, but I just received another invoice stating I have a co-pay, so I believe I will have to call your billing department. again. The only other issue I have is the ability to make more than one appointment at a time. Even just being able to make two appointments would improve the process for me. I do, however, understand the logic behind it not being available.

Easy to schedule an appointment and be seen right away. The staff is very friendly, helpful, and attentive. The regular checkins provided by the app keep my provider up to date on my progress and also help make sure I’m moving forward in a positive direction. A huge plus is that Brightside accepts my lousy insurance. Brightside is really helping me get through a tough time. I highly recommend giving them a try. No stigma. No judgement. Don’t suffer needlessly.

Great provider and communication!

Easy to navigate, cut down on frustration and confusion. My doctor seems to have valuable information and insight to my issues. He is readily available through messaging and I can set appointments easily and the wait time frame of booking appointment is acceptable.

I absolutely love the idea but it's truly unaffordable. $265 is extremely high for a 30 minute visit where the Dr did Not seem to give a shit at all about me as a person.. it felt like I was just a number and no one can afford a damn near 300 dollar televisit that are actually free for me through my husband insurance. You guys really need to figure out how to make it more affordable and not try making a killing off of people.