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Brightside Health Reviews | Read Customer Reviews of brightside.com

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Health & Medical
Mental Health
Brightside Health

Brightside HealthReviews of brightside.com

3.91,577 reviews
Mental Health

Brightside Health3.9

Reviews1,577 About Contact

Overall score

3.9 out of 5

Average

Average of 1,577 reviews

Distribution

5★65%
4★6%
3★4%
2★3%
1★22%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(415) 360-3348
brightside.com
[email protected]

About Brightside Health

Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.

Brightside Health (brightside.com) has 1,577 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: brightside.com
Website: brightside.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 18% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Brightside Health reviews

1,577 approved reviews, newest moderated first

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Kathy B.
Sep 10, 2026
Sandy Davis is wonderful she listens…
Sandy Davis is wonderful she listens and gives great advice.
Report
Danielle B.
Sep 9, 2026
Excellent Therapist
Angela Greene is an excellent therapist. She has a structured plan and our sessions are constructive.
Report
Brandon A.
Sep 9, 2026
Fast friendly service didnt feel judged.
Fast friendly service didnt feel judged.
Report
James
Sep 8, 2026
The 3 clinicians I've had within the…
The 3 clinicians I've had within the past year have been very helpful and I truly appreciate their sincerity. However, tech support is sketchy. The app (main problems I've had relate to the app itself (video feed checks "OK", but then immediately going into session my feed goes blank!) My most recent Dr hasnt even seen me since we started. Getting app help seems removed from the app, so I had to do a Google search to find where to submit Help ticket. Oops, can't do that either; referred to yet another ticket system. Can't speak for others, but they've not been very accomodating for at least one deaf person. Bottom line: please support your clinicians better. $20 charge for being late 7 mins to an appt because I'm trying to get the app to work, stuff like this sets some of us back who are struggling.
Report
Einar N.
Sep 8, 2026
they're good
they're good
Report
Lauren T.
Sep 7, 2026
I love this app
I love this app. My counselor is awesome. I feel like we really connect and I can do it all in the comfort of my own home.
Report
Marybeth Q.
Sep 6, 2026
Everything good
Everything good. Like that you are checking to know that all is OK. Thanks.
Report
Rebecca W.
Sep 3, 2026
Everyone has been very helpful
Everyone has been very helpful
Report

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