Breezeline is the eighth-largest cable operator in the United States, providing residential and business customers with Internet, TV and Voice services in13 states.
Breezeline (breezeline.com) has 573 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
breezeline.com
Website
breezeline.com
Category
Computers & Phones
Location
Quincy, Massachusetts
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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I have continuously had issues in the past year and a half with my internet I have called breezeline Many times and have had many techs come to look for the issues. One tech a few weeks ago told me they know what the issue is ans have supposedly been waiting for parts to fix the issue. Fast forward to now still having issues and they will not even credit my account anything even though they know there's an issue and I worm from home. I now have so many attendance points I'm at risk of being fired BECAUSE OF THEIR INTERNET SERVICE
TC
Todd C.
If I could use any other provider I would.
In order to access my account online to view or pay my bill, they want me to use a Breezeline Email address that I have no use for otherwise. I called to complain and wound up going back to paper billing that costs me an extra $2/month. the person I spoke to at Breezeline was competent, but unhelpfull. If I could use any other provider with the same speeds in my area I would. Dumb policy
BB
Beverly B.
I can't get online to see my bill their…
I can't get online to see my bill their operators speak with a twang I am hard of hearing I can't hear everything they say their chat is a big joke their automated system is a joke
DM
DM
When a promise becomes a hoax.
Suddenly all recorded material is now streamed, eliminating the ability to pause ads. Guess who benefits by now assuring the ad-watch? With every bill received there has been zero notice of substantive changes in promised offerings, creating confusion - particularly for the elderly. Shame on Breezeline, a company that in my area, latched onto federal infrastructure money to dupe the government that provided it and injure the public that supported access in the first place.
FF
Fight for your R.
Xfinity Please put these Jokers out of their misery!
If I could give these bootleg jokers a zero-star rating, I would. I have had prizes out of a cracker jack box which had more quality than Breezeline. First of all, isn’t Tivo like 2010? Get up to date with your platform! Horrible cable, HORRIBLE internet, HORRIBLE and I mean HORRIBLE customer service. I knew when we moved to a rural area and I found out that the ONLY cable and internet provider was a company that I never heard of, I knew I was in for problems. I don’t like using a toxic word such as HATE, but when the name Breezline is in my mouth, the next word that accompanies that name is HATE! I laugh at their commercials, hell, they are worse than politicians! All they do is lie. Quality service, LIE, Fast Lightening Internet… LIE, affordable, DOUBLE LIE. I am trying to find out how can I start a petition begging Xfinity or Verizon to come to our area. It is sad when you are held hostage by one company to service your needs. Not my wants, as I am a healthcare provider who mainly does telehealth and I can’t even do my job because of these low-budget jokers. I pay $348.00 and for what??? No premium channels, internet that is slower than my 96-year-old granny, and morons who have the nerve to be tech support. Franky!!! Do better with this company!!
HE
Hugh E.
Where do I begin?
Let's start with that unbelievably grating automated attendant with the pretend tone "I'm sorry I didn't get that". I'm not a violent fellow but become so when navigating their infuriating phone system. So they jacked my bill by almost 100% in two years cause they can - or thought they could until I gave them the one finger salute. Went to Starlink with better speed and less money - am rather tickled with it. 6 months from now municipal is coming online. They are deservedly screwed.
GI
Gia
Horrible zero stars
Horrible zero stars. From the "service" to their customer service, even their AI phone system is faulty. Worst service ever. Scammers. Their representative will keep hanging up on you. ALICIA the lady that answer my call did not want to be bother! It' s so baaad! It's now more than 48 hrs without service any service tv internet cable after a simple storm. Not a hurricane just a storm. Should b canceled. Stay away. Save yourself stress and money.
ES
Ekaterina S.
Horrible service
Horrible service. I loose two days of my work from home. Price is 85$ per month. Bad connection. Multiple disconnects. Unfortunately not too many providers in the Montross VA 22520
I would change immediately if possible.