BreezelineReviews of breezeline.com

my apartment building had a fire in July of 2024. I was removed from the building as it was condemned. knowing this i right away cancelled all my services with ease (Eversource, streaming services etc.) However, it was extremely difficult to cancel my Breezeline. they told me if I wanted to come back, I would lose my discount. they also told me that i had to send back the modem. With the building being condemned I have not been able to get in to get the modem and i also told them i would restart service anyways once I'm back in my apartment and not a hotel room, now 9/7/2024 after about 5 calls, multiple emails and online chats, I'm sitting with a 500 dollar bill (Modem fees and service etc) while they "investigate" if a fire happened or not that made news headlines.

If there were a zero or - star option, I would use it instead. Giving them one star is too good for them. My 90 year-old mother took a heart attack and I came to her house to help her out. I called them to install Wi-Fi and they did but it only worked about 30% of the time, it was always down. After just a couple of months I canceled the service, They expected all of the equipment to be mailed back at my expense. Without a label provided. I returned to the house after a month and called about reinstalling the service and they wanted to charge me a fortune of money! So I said NO … but the OVERZEALOUS SALES SUPERVISOR Signed me up anyway! Without even having the equipment! That month I received an additional bill and my mother, 90 years old has been harassed to pay all of these bills. This is elder abuse because they use an automated phone system, asking for a credit card number to be input into the system and she’s 90 with dementia and almost did it ! Without ever initiating any service, I didn’t have the equipment !!!!! You’re much better off with other companies don’t waste your time or money.

Fiber optic broke and they been saying they will fix it for over 1 month and there is a temporary cable running through my neighbors yard. The technicians come and never have the tools to fix anything. They complete the tickets and they send survey asking how was the job. Almost forgot to mention the internet goes out 1-2 twice a day and you cant use your phone wifi on it because everything lag and I am paying for the 1000mb speed. Avoid if you can

If you can get something else get it. Breezeline is not stable it goes down every day. I could be watching regular television and all of a sudden it tries to turn on Netflix. Our guest wifi disappears constantly. This is not you get what you pay for because their prices are very expensive. Just needed to add this because it is not the first time. As I said Breezeline should be your last resort. It is New Year's Eve and we have been without cable or internet since 10AM. There were no issues prior to this so why now. They have a habit of having connectivity issues on important television days like today. This isn't the first time. Election night and the Super Bowl have been others. You should never do work like this on holidays or the day before and of a big event. That is Computer work 101.

brizzeline es la compania de servicio de interne y cable y telefonia mas mala los videos se frizan la interne malisima no se las recomiendo para nada tengan cuidado cuando buscan los servicios, brizzeline no es buena la internet se cae constantemente no la recomiendo para nada>

many outages daily loading video problems. we need another provider choice

If there was a way to give this company zero stars, that’s what I would do. The internet is horrible, service is horrible, and the corporate office doesn’t even care. I tried calling the corporate HQ and the phone rang and then hung up. This internet and cable should be called Cheezeline because it’s the cheesiest. Constantly cutting out. Sadly they’re the only game in town so we are a captive audience. I think someone is getting kickbacks for not allowing other companies into our area.

Constantly losing service that I'm paying a fortune for over $300 a month and nearly four hundred I don't get any extra channels or anything special I just get robbed blind for services that they are apparently unable to provide an explanation instead of just an acceptable this is ridiculous they continue to rob people and take advantage of the fact that there is that they're the only provider they neglect those areas and that is clear because there's no competition this egregious display of ignorance is disgusting and they should be punished for it