BreezelineReviews of breezeline.com

Hate using the browser to sign in to my residential account. Can't use chrome as a browser to sign in! Had to reboot my laptop three times late at night to get the connection to streaming service. I have a Breezeline located directly across the street from my house. There's no reason I should have so many problems with service! completely frustrated!!!!

I cancelled my services in August with Breezeline and they have been taking money out of my account for the past 3 months due to autopay previously being set up on my account. Please do not use autopay with this company. I have been paying for two internet service providers and when calling to follow up with them and you can see that the service has not been used, they did not refund any of my money since this took place in AUGUST. Please be sure to check your accounts regularly to ensure this does not happen to you!! OVERPRICED AND LACKS INTEGRITY!!!! INTERNET outages frequently and not worth $120/month.

Speeds are okay, never what it's suppose to be. Even the best aftermarket equipment still doesn't give you the speed you pay for. They will let new customers pay 1/4 of the regular price for 2 years. They really don't care about existing customers the best they will do is give you 20$ off for 3 months. I'm suppose to get 1000 mbps even at 3am i might get 700. And my router supports 2.5 gig speeds.

Price Gauging on 100 mbps after promotions. When it rains the internet don't work. The call center is outsourced. You can never talk to one person you get connected to more than 3 people. Spectrum is even worse.

They have the worst quality internet ever. They have technicians that come out that are subcontracted that don't know what they are doing, and create more problems. They never give you the speed that you pay for. and they constantly are doubling your bill.

Breezeline is a horrible company! A couple Fridays ago, I arrived at home late in the evening to my husband notified me that we didn't have internet. We both spent time a lot of time on the phone with Spectrum and noticed a package from Breezeline company with no shipping label, adressee, purchase order, or other identifying paperwork on or in it. We also noticed a message from them when we turned on our TV. After spending nearly 4 hours on the phone, we came to find out that Breezeline came onto our property without our permission and hijacked our internet lines. Rather than offering us compensation or even an actual apology from a manager, Breezline made their customer service agent do all the front line fielding of our concerns--who actually was a great person. However, no manager on duty even offered a personal apology. It make me wonder if it is race related. After upsetting our plans for that evening, we also had to change our plans for the next day to accommodate Breezeline and Spectrum coming back to reset things. Again, rather than being respected or compensated, we were dismissed and disrespected by Breezeline. And then about two weeks later we received a bill! Of course we called again and were exposed yet again to their poorly organized company because the billing department told me he could send me a notice stating that I had no bill. Basically, said, I just had to trust him and that I should receive a $0 bill next month!

Giving Breezeline even one star is too much. They deserve a 0 star rating. Multiple outages, terrible service, awful customer service team. If you have a problem and your service is not working, you have to wait a minimum of 3 days for a technician to come. This is not the first time we had to wait for service. Finally, after the tech left the TV had no sound. We called and asked to get the tech back. After an hour on the phone, they still didn't get him back. We asked to talk to a manager or supervisor, put us on hold for 20 minutes, then hung up on us. This is not unusual for Breezeline. Don't use them.

When watching TV the picture and audio go out all the time. Garbage