BreezelineReviews of breezeline.com

This company now has no customer service. They shipped us equipment and did not provide a tracking #. I called and asked for them to track the package, customer service said she could not. I waited 6 days, called again. This customer service person said the last one lied, she tracked the package to the local post office where it had been for 6 days. I called again to complain and was told I would get $15 dollars off the sign up fee, which never materialized so I called again and supervisor said there was no record of that! Verizon here I come.

Internet was good however there was a price hike so I decided to cancel the service and I returned the equipment then someone called me and convinced me to keep them at a lower rate so I said okay and she said the equipment would be sent out in 2 days however when I called to inquire about the equipment because I didn't receive it they had no knowledge of it they want to transfer me everywhere the English is not good at all the wait times are horrendous the chat can't help you with anything even when they put a live person on so I'm very disappointed with Breezeine very Customer service is awful.... and it's been many dates of trying to speak with them

Sucksss gose in and out for hours a few times a week like the worst do not get it

They hide behind lousy customer service. Two hours in and can't get a live person on the line.

Wouldn’t even give it a full star. Customer service is absolute sh*t. Waited on hold for 45 min to cancel my service and go with a different one for costs, lady requests I speak to someone to lower my bill, wait another 5 min, lady comes on I give her all the authorization codes, she says okay let me take a look, puts me on hold, it’s been 30 min and I’m still waiting for her to come back….

This is what the bullshit internet service was that I ever had. They come easily to grab money and provide the worst service ever. need to call them every two weeks for troubleshooting. One of the technicians, while troubleshooting a call, asked me a question about how old your router is. It was a year old, and he told me that is old enough and told me that he would provide me with a router and modem and charge more than 15 dollars per month. I called to cancel service, and it took more than one hour to connect with them. Please be aware of this crab internet service. If there is a place, I would give a zero rating

First of all I would rate them a zero if I can, but I couldn't! My WIFI had increased by $5 each month for the last six months, this was not I was promised! When I call ask why I was given an agent who couldn't speak English! Now.their security process is a joke I provided detailed information but since I didn't have a 4 digit code they could not tell me! This is ridiculous! So, I called back and guessed my code they would finally answer my question, keep in mind I have been a loyal customer paying through auto pay monthly! The reason for my increase was due to using the same card, my auto pay discount would continue if I provide a new card! Ok I told the agent that I can do I now, he stated I would have to do it on line, I explained I don't have access to a computer! He stated it is for security reasons, I stated anybody can jump on line and hack my account! He stated that is their policy, I asked to speak to a manager, he put me on hold for 5min when he returned he stated that non were available, I stated have one call back when one is available stated that Breezline doesn't do call backs. I the agent that after 5-31-26 I am dropping Breezline he said ok, and then asked if I wanted to add their mobile service, I couldn't believe it, he didn't have a clue! They have no customer service! Please stay away from this so called company! For what ever it is with I an contacting the BBB.

Their customer service is the absolute WORST I have ever seen in my life it is that bad!!!! stay away very far away, shady sales and it sucks these companies take advantage of people!!