Bokksu Snack BoxReviews of bokksu.com

Not worth the money

The snacks are very tasty and have a great variety. Love it and will continue subscribing.

Don't subscribe, they notify you after you getting charged for the recurring payment, and refuse to refund.

The snacks were tasty when I ever managed to receive my box for the month. I had a box never arrive and when I tried to reach out to customer support about it I received no response. Customer support never answered or got back to me. Never going to subscribe to this scam box again.

Loved most of the stuff I received! but wish they had a more affordable tire like $29.99/ month. I'd prefer less snacks anyway. I'm all for storytelling and new experiences

I really enjoy my Bokksu boxes! My husband and I love to try the different kinds of snacks - we're both foodies but he's a salty tooth and I'm a sweet tooth so we rarely find things that we both like. It's great that Bokksu includes a good balance of both. I'd love a way to buy more of just our favorite items!

I subscribed for a 3 month period and the first box showed up fine! All the food was delicious and the box was well packed. Then the second box was confirmed and marked as shipped and sat somewhere for 2 weeks with no shipping updates from their Delivery Partner, I guess it never made it to the USPS. I contacted support and they got a replacement box sent out instead and rescheduled my third month’s box a couple weeks later as well so they didn’t arrive too close together. Cool, happy customer here! Now it’s been 2 weeks since the THIRD box was marked as shipped and the exact same thing has happened again, same tracking and same issue never making it to USPS. On top of that when they adjusted my third box’s delivery date they failed to adjust the billing renewal date so the next $150 charge was already pending before the third box had even started to be shipped. At this point I requested a refund and they were able to assist. I’m going to contact their support again today for the third time in as many months to see about a replacement for box 3 now. Great product, very helpful support, but you have to pull teeth to actually get the boxes to show up at your house, not worth the effort for how much they up charge every item.

I had a $10 off 1st purchase to try Bokksu and placed an order on 29 Oct 22. I got an email that package was shipped on 1 Nov, but even till today, there was no update to the tracking status. Contacted customer service a week after "shipping" and they were quick to offer a refund or store credit. I took a refund and probably won't try them again. Firstly, the shipping company they use is unreliable. Also, it what's the point of giving out "$10 off 1st order" coupons if they can't even follow through. Now I'll have to pay $10 more to re-try them.