Bokksu Snack Box is a premium Japanese snack and tea subscription box service that takes you on a gourmet journey through Japan. Our mission is to create global empathy through authentic storytelling and commerce, which is why we directly partner with local producers in Japan to source artisanal snacks and teas only found in Japan and curate them around fun themes to bring you cultural discoveries. Subscribe today at bokksu.com to begin your gourmet journey through Japan!
Bokksu Snack Box (bokksu.com) has 739 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
bokksu.com
Website
bokksu.com
Category
Candy & Chocolate
Location
New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 14% of reviews.
Latest
Most recent review: July 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Bokksu always comes through. Sometimes it takes a bit to receive the monthly box but if there are any issues they resolve them quickly. They do care about the quality and happiness of their customers. Still the best Japanese snack box subscription by far! Thank you Bokksu for always giving me something to look forward to monthly.
Response from Bokksu Snack BoxApr 27, 2026
Thank you so much for the thoughtful review, Maria. We really appreciate your patience and continued support. It means a lot to us that Bokksu is something you look forward to every month.
KF
Kyle F.
Very well packed, curated and organized.
Bought a 6mo subscription for $190. After shipping to the USA from Japan, it came out to about $300, which equals out to about $50 per box. Each box is different, with a unique theme. For instance, in March, that's the start of spring and their Cherry Blossom season. I got a beautiful pink box with cherry blossoms on it, with a bunch of snacks and deserts that revolved around the season, some were even pink. After 6 mo of boxes, we found no duplicate snacks. But, you may get 2 of the same snacks in box if they're small, so it's easier to share with family/friends. Some of the snacks are very decadent, richly sweet and extremely delicious. Some are savory/umami. Some just didn't agree with our pallets, but I personally enjoyed about 90-95% of it all. Each box included a themed tea, and let me tell you, it's DEFINITELY better than your typical Celestial Seasons bagged tea we're used to in the USA. They include a paper with all the ingredients IN ENGLISH for each product, so if you're ALLERGY CONSCIOUS, this is for you. Then, they include a nicely printed booklet of your months snack box, describing the season and each type of food, how it's prepared and served and what it's enjoyed with. It's sort of like you have a little Japanese snack tour guide, guiding you through the tastings. Going to try some other countries boxes for now, but I can definitely say it was a great experience and I'm sure I'll buy another subscription one day. Thank you everyone at Bokksu. -Kyle F
Response from Bokksu Snack BoxApr 8, 2026
Thanks so much, Kyle. We’re really happy you enjoyed the seasonal themes, variety, and all the little details in each box. It means a lot to hear you had such a great experience. Hope to snack with you again someday.
MT
Malena T.
Absolutely ecstatic!
Their team sent me a message and let me know they want to help me with my unfinished set of my Bokksu culture guides! I currently have #17-#81 and I don’t have #23 an #55. They have absolutely made my day! Best message to wake up to! 🥰
My monthly subscription has become my family’s favourite monthly tradition, we sit down after supper, read the culture guide and share the snacks between our family of 4 and still have some for later! It has always been a dream to travel to Japan and this gives us the opportunity to experience it from home!
Thank you so much, Bokksu! x
Response from Bokksu Snack BoxFeb 23, 2026
We’re so happy your family is enjoying the culture guides and snacks, Malena. Thank you for letting us be part of your Japanese journey from home.
KB
Kimberly B.
This company is fantastic
This company is fantastic! Fun, tasty snacks from Japan and a phenomenal customer service department. Prompt, informative, caring responses to any concerns. I gifted a subscription to my son who has lived and worked in Japan. He looks forward to every box arriving.
Response from Bokksu Snack BoxFeb 15, 2026
Thank you for the kind words, Kimberly. We’re so happy you and your son are enjoying the snacks and service from Bokksu. Your support means a lot to us.
JA
JAMES
The best snack box
This is in my opinion the number 1 snck service i have ever tried and iv'e tried a couple the service if you need to contact them aer excellent the products are always high quality the packaging is great especoally the spicial boxes delivery from Japan to Australia is rather quick. Best snacks ever.
Response from Bokksu Snack BoxFeb 8, 2026
Thank you so much for your amazing review, James. We’re thrilled to hear you love the snacks, the packaging, and our service. It means a lot knowing we’re bringing a little taste of Japan to Australia that you enjoy.
SH
Sharon
Bokksu Snack Box Fan for Life!
Bokksu Snack Boxes are the perfect way to add joy to your life! Seeing the Bokksu orange box on our porch always puts a smile on my face. The sweet and savory snacks are incredibly delicious. They are so beautifully packaged and described in such mouthwatering detail in the wonderful booklet that comes in each box. They taste like they are made with such care and love. We always want to go to Japan after eating them. Shipping is usually fine which is a feat in itself considering today's tariffs and customs duties. If you do have any issues, Ruth and Emi, the most wonderful Bokksu customer service team, will always solve your problems. Excellent, excellent customer service! They answer promptly and they have always made me feel like a valued Bokksu customer. I will continue to order Bokksu boxes yearly as I am a Bokksu Snack Box Fan for Life!. They bring so much JOY into my life which I value greatly right now. Thank you Bokksu, Ruth, and Emi! I greatly appreciate you!
Response from Bokksu Snack BoxJan 27, 2026
Thank you so much for your kind words, Sharon. We’re thrilled our boxes bring a little taste of Japan and joy to your doorstep. Ruth, Emi, and the whole Bokksu team really appreciate your support.
SD
Soraya de L.
Great quality snacks and customer service
Great quality snacks and quick, helpful responses!
Response from Bokksu Snack BoxJan 15, 2026
Thank you so much for your kind words, Soaraya. We’re thrilled you enjoyed the snacks and had a great experience with our customer service.
AB
Aemun B.
Great Customer Service
Great Customer Service
Response from Bokksu Snack BoxJan 12, 2026
Thank you so much for the kind words, Aemun. We’re thrilled to hear you had a great experience with our customer service.