BMO Harris BankReviews of bmoharris.com

If I could give zero stars, I would. I opened a new bank account two weeks ago with BMO. When I switched my direct deposit with my employer they said the first check would be live. After depositing my payroll check I was told the check was flagged for fraud and the funds could be on hold for up to 30 days. This is a regular payroll check from Wells Fargo. Customer service was not helpful at all and treated me like a criminal. In the meantime they have my hard earned funds. I will not be continuing to bank here after this is resolved. Shame on you BMO for basically stealing from hard working people.

Similar to other reviewers, this is the worst back I have ever had the misfortune to do business with. I withdrew funds from a CD that had matured via a BMO Bank check. A few days after depositing the check into an account with another bank, I learned that BMO had stopped payment. It was the other bank that notified me. Nothing from BMO. I called the manager of a BMO branch in a nearby city and was told that there had been a "system glitch". No apology was offered and I was told to come back and pick up another check. As I do not live in the same city, I asked to have the funds electronically transferred. They refused. I asked for lost interest on my funds. They refused. They called back later and offered to send a check via overnight mail. It was not until I received the check that I learned they had deducted $30, apparently to cover their cost for overnight mail. They didn't even bother to inform me of this up front. The lack of accountability and callous behavior of their manager was appalling.

Worse bank ever. Opened an online savings account and I was told that I had no limits to transferring money out through ACH and amounts were unlimited. Now i learned there's a maximum of 25k per day and up to 50K per month. They plainly lied and apologized for their agent not being clear about this. Now I'm stuck. Stay away if you can!!!!

I’m just gonna say they are in considerably rude and don’t work with you. Manager is the worst one. Froze my account because of one wire. Second omen he froze it. Cattle ranching. Cash business. If he can’t understand, why is he managing?

Worst institution I've ever dealt with: Paid off HELOC on 6/21/24. I had to overpay because BMO failed to produce an accurate payoff demand. Today (6/25/24) my account shows the full balance and when I tried to call and inquire, the agent asked me identification questions, and then asked in succession: "What is the balance? What is your email? What is the interest rate?" And then refused to answer any questions about why the loan wasn't showing paid off and closed. She then hung up on me when I asked to speak to a supervisor. It's likely that BMO, after delaying the close and purposefully producing an outdated payoff demand (requested on 6/5/24, BMO only sends by mail and won't deal with other financial institutions), with a payoff demand dated as "good through 6/5/24" but I didn't receive it via mail until 6/15/24, is now failing to pay off my loan even though they show a payment above the actual principal and is probably still accruing interest on the loan. If I could give negative stars, I would.

In my 40 years of banking with multiple institutions, this is by far THE ABSOLUTE WORST BANK EVER!!! I highly recommend looking into other financial institutions! We will definitely be moving our loan to another bank!

I had 8 fraudulent withdrawals from my debit card. I immediately cancelled the card and filed claims. It has been 3 months and only 3 of the claims have been credited. I was asked to prove that they were fraudulent. This I did. Then I was told that the bank would write off $900 as losses, but that I had to wear the other $1400. What ?? Then I was told that I had to resubmit 5 of the claims because there were errors (not my fault). I re-submitted those 5 claims and was told that provisional credit can only be given after 10 days. Today when I called, I was told that two of the 5 claims have been re-submitted, so the 10 days starts over again. No explanation. I have asked repeatedly to speak with an officer or legal department but get a complete run-around. Stay away from this bank.

Teller at Ontario Oregon does not listen to questions and the manager is as big a jerk as the teller. Worst bank ever.