BMO Harris BankReviews of bmoharris.com

I’m sorry But this Bank has the worst customer service I (or my significant other) have ever dealt with! My Girlfriend/fiancé had a Complaint where her Ex-husband forged her name not once, not Twice, but three time. On a Morgan name Release, HUD lone, & an Equity loan. Loans were not through BMO/Harris bank. But it was one of there employees that helped in her Forgery. It was a BMO employee that Notarized the paperwork needed for her ex-husband to Obtain the name change on mortgage an Equity loan, & a Gov. HUD lone. All Before & wile she was still in the middle of her Divorce. Basically BMO employee/Notary lied on 3 documents in which he notarized my Girlfriend signature on all three documents, In turned allowed her ex-husband to obtain 2 loans & have her name removed from there mortgage. This was all uncovered by her Divorce attorney, (at this time being used in her divorce) because everything is Public records. But put aside the divorce, because that is a different but similar issue! In my girlfriend’s & divorce Lawyers investigated ( Coming back to the issue issue at hand) it was Recorded that the same Notary Who I also explained is a BMO/Harris Bank employee lied on a document claiming my girlfriend was there and signed these three documents to obtain three mortgage/loan applications threw a different lender one being the federal Gov. The Signatures which she had to spend money on to be Analyzed by A handwriting analysis Conclusion came to that. No they were not her signature. So she brought this to the branch manager where the employee works who referred her to basically a district manager. Where she tried to open a fraud case on the bank employee/notary. With sending them all the Facts & finding of this issue. She was most definitely not received well by the district manager, where she the district manager made her own conclusions, with no Fraud Investigation. That my girlfriend had no case!! It even gets worse from there. The district manager Completely closed my girlfriend checking account, & was told she would never be allowed to open an account with BMO again. Now she closed her account with Roughly $220.00 in her account. Good thing was this was not her main account, all she used that account for was to cash her child support checks every week since that was the bank her Ex-husband used to wright her child support checks. Now my question is, was that even legal to do and I know it’s not a lot of money but but where did that money go after her account was closed? It was pathetic how the BMO District manager handled this entire situation to begin with!! At no time did my girlfriend speak rudely, Inappropriately or harshly to this manager. But you can not say the same as the manager. Also at no point did my girlfriend make any kind of accusations that it was the banks fault!! All she was doing was letting the bank know what one of there employees did that is illegal! The reason she’s is mad or upset with this is because of the 2 loans that were taken out half in her name hurt her credit. Now trying to get it fixed. As for her Divorce it has already been excepted in as Evidence of him trying to pull a fast one over her and the courts so it looks like they owed more on the house then they did, also getting her name off the mortgage before the Divorce was over. So to her divorce part well we will find out soon enough since trial starts in September. I’ve been with her for little over 5 years her divorce has been going on for 6 years a year before I even met her!! She is mad, upset, not looking for Revenge but Justice! In destroying her credit During the six years of her divorce! I can not understand how & why this Bank is doing what they are doing. They making it worse on themselves & now putting the Bank in the middle of situations that was just an employee problem. Out side of taking the employee to Civil court she has now added BMO bank to her civil action. Yes it does increase the amount in money to add the bank, there employee and here Ex-husband all in one civil action! But I’m putting this out there to all you Customers of BMO/Harris Bank. They are definitely not to be trusted and they will do more to protect there employee then they will do to protect there customer. If anyone out there that reads this can help her get past This banks District manager and steer us in the right direction, to one get her money back for closing her account, She doesn’t want to include the bank in the lawsuit, but they are giving her no choice!! Thank you Ex-Customer Of BMO/Harris Bank I personally moved everything I had with this bank to another bank I can trust!!

Terrible company … they don’t care about u. They accuse you of things you didn’t do and want to push for 200 percent in sales at all times .

My card was compromised for the 4th time. I called the following day and was told because the charge was still in pending status, it would be stopped and a block put on the chargee. This never happened. And now, 1 week later, when I called, they canceled my card. I am literally in the middle of moving to another state, no where near a BMO and won't have access because of their failures. I'll be switching bank asap.

All BMO Bank customer service don't do their job. I called to changed my address for them to send me new credit card and debit card. They never have my new info on file. I had to deal with same issues 5 times. So went in person and made them type my new info in their computer. They are lazy people. I never received my new card 3 mknths later. I would give it negative 5 star.

The worst bank branch on the earth. Terrible rude manager, and Runda clerk extremely Rude. My mom and dad 92 ears old people, my mom account have some negative balance on her bank account. I bring $300 to put on her account and just asked Ronda if it's enough to cover negative balance, she raised her voice on me and tell me what she can't give me information about bank account. I didn't ask info about bank account, just asked if 300 enough to cover negative balance. That Ronda absolutely terrible rude, not helpful and have NO common Sense. Terrible nasty place.

The Santa Monica location of BMO wins the dubious achievement of being the absolute worst customer service I’ve ever received. They sent me a cashier check made out to the wrong name, so they couldn’t cash it, but refused to reissue or honor. And it was their own cashier check. To add injury to insult, the bank manager, Manvir was a nightmare to deal with. She seemed to take pleasure in giving me the news that there was nothing fake could do, the BBC she smoked when I asked if she could be a little nicer. Bank of the West was so much better. BMO just lost a customer!

I wish I could leave a negative 5 stars. I had a boat loan with Bank of the West- I guess they sold to this BMO. I sold the boat, on Sunday, transferred the funds to pay off the loan on Monday. 2 weeks have passed, numerous phone calls and I still don't have a lien release. DONT use this bank unless it's your last hope. What a disaster. The customer service team on phones are the most untrained, and they have no knowledge of how the system works. Amazing - if you choose them after reading this -- I told ya so.

Racial discrimination, unprofessionalism, prejudicism, and lack of integrity is experienced when banking with BMO. The bank tellers if you are not a white male will without a doubt profile you. I have never experienced the type of disrespect and racial profiling you find when attempting to do business with a bank. I am hopefully BMO will train their tellers and bankers. I warn others please do not do business with BMO bank. Do business with your local credit union or the main banks. Do not open accounts with this bank. On 7/20/2024, I deposited a check issued to me by the State of California into my BMO checking account for my work as a mental health professional for working in a rural and underserved community. I was told by the teller these funds where going to be released on Tuesday 7/23/2024, the next business day following BMO policies. I waited for these funds to be released and attempted to withdraw these funds on 7/23/2024. I proceeded to attempt to withdraw these funds at the same branch where I deposited the check in Santa Ana, CA. I was told this branch was unable to "identify me". I had various forms of identification including my husband was with me who also opened the account with me. I believe this was due to racial profiling and prejudicism as the checked had cleared and the funds were available. I then proceeded to drive across town to the branch where I opened the account. They were reluctant to help with this matter. I was then told the check had to be verified, strangely not the original reason as why the funds were unable to be withdrawn which was due to "identification issues." I was questioned regarding the check and even proved to the banker they funds were paid to me by the State of California as they forced me to sign-in. Again, I believe this is due to racial profiling and prejudicism. My funds despite already being cleared where then placed on a 7-day hold. I believe BMO tellers have not been trained to act within BMO code of conducts and follow their own personal biases. It is my understanding and experience they do not engage in ethical conduct and will profile customers on how they are dressed and what ethnicity they hold. I am a mental health professional and have been trained to interpret verbal and nonverbal communication and conduct and can understand when microaggressions and discrimination occurs. I warn others discrimination and racial prejudicism is occurring in BMO branches and when banking with BMO.