BMO Harris BankReviews of bmoharris.com

Spoke with mortgage department to get pre approved for grant assistance loan types. She was sweet on the phone but awful at everything else. Vague in pinpointing a time to discuss on the phone, I had to be the one to call her and she sounded like she just woke up. Once she got me the preapproval email she completed it for a conventional loan, not the grant assistance types as we discussed on the phone. I told her this and haven’t heard back, that was at least 3 business days ago. She also called me Carl in the voicemail, my name is Kaylee. Thanks for making my bank of choice easy for me. 👍🏼

I attempted to receive my balance on payoff information for my Dodge Truck. Jose' informed me I would have to visit a BMO banking branch over 3 hours away from my location to find this information out. As the sun now stands, I will never use BMO Harris bank again.

This banking experience has been the worst ever! Never received anything in the mail, when I called they told me I did not have an account with them. I could not set up online banking to pay anything because I didn't have the account number. Finally got the account number almost a month and a half later. Still having issues. Spent 35 minutes on the phone with them this last time and still can't access my account online. Customer Service is HORRIBLE! No one speaks clear English! I will be finding another bank ASAP!

Bank sucks Customer service sucks. Website sucks. The thought that I ever put my money in here sucks. When they make my next credit for my large check deposit I made, which state is going to take over 9 days, I am taking everything out no more being BMO for me!

Can never ever get a straight answer, it took over an hour to obtain one fax number, because the banker had to confer with administration to clarify and offer a number. Took over a month to process a check that was overnighted from state farm, said they never received it, after several attempts; we voided and reissued another then somehow the 1st one miraculously appeared and they tried to cash it. They alerted me of the voided check and processed the new overnighted several more weeks later... mind you I was trying to claim my gap on a total loss of this loan within the 90 days and they need all bank transactions including the payoff. Just now washed my hands of them and the total loss was in January, it's now the end of April. We had to drive 45 minutes one way to a 'local' branch to get any help. Super exhausting and unnecessary lengthy phone calls that always ended with rerouting to voicemail with NO call backs.

I will never recommend BMO Harris Bank to any of my followers, co-workers, friends, or family members. I filed a complaint approximately over a month ago and never received a follow-up call, email, or letter to that effect regarding my concerns. So, I am shocked and dismays about their services!

I/we have contacted BMO Harris bank multiple times only 2 people have been helpful, the same two very polite .But we a still not received the title lien release.in an Email to my wife's E-mail . This has been verified 2 times and 2 times we have been assured we would get the lien release, In the meantime this is costing 30 dollars a day for storage for the wrecked car. We have been hung up on and stonewalled by over a dozen different people. My phone number is 309-346-1658 my name is Jack Morris

Unbelievable! The agent was Unable to converse in even most basic English. The agent was essentially completely incompetent. It is scary to have people who are unable to communicate deal with financial matters and deadlines. Also, try to negotiate the telephone robot choices and cues. It takes hours and cutoffs are regular. Try to change your address or update info with BMO Harris it will NOT happen.