BMO Harris BankReviews of bmoharris.com

Services and online help is wonderful. I just dont appreciate the High monthly checking bill fees, especially to long time clients.

BMO Bank has poor customer service. Their main issue is how long it takes them to log a payment. The ACH payment comes from my main account to pay for a loan. Most banks credit this same day. BMO says it can take up to ten days! What is happening with that money in the meantime? They make money on the interest. When I complained, they told me not to worry about the interest. What does that mean? I paid off the loan early to have nothing to do with these shysters.

I hadn't banked online since before Covid, because I depended on public-access wi-fi and only have a landline, so I couldn't use phone verification. Finally learned how to get around that, then someone sent me a Zelle payment. To use Zelle from BMO, you have to go through "pay and transfer" which BMO doesn't let me use because I don't have a MOBILE number in my profile, even though Zelle will happily accept an email alone. Customer service can't do anything. Can't figure out how to take it to a higher level. Can't even leave feedback, because their "feedback" button isn't even a link (dead or alive).

Their bank systems have went down multiple times in the year I've tried them. This locked me out, and I had to go through 3 reps to get back on my account for 30 minutes on hold.

I got a car loan with these guys and had it for nearly 5 years. I was paying extra money every month for years, and then they contacted me towards the end of the loan, and said, well you have to let us know what to do with that extra payment you send every month. They said we don't just put it up towards your principal we extend your next month's payment. I'd never heard that before. That extra amount would have eliminated a year off of my loan you can imagine how shocked I was. Also their website looks like it was made up 15 years ago. It looks like something that somebody in high school did. It's worthless, you can't get around anywhere, you can't find anything, it is the most backwards banking website I have ever seen in my life. You would think it was some little hillbilly Bank. instead of a multi-billion dollar company

Worse experience I've ever had in 40 years of banking. I had a car loan through them and I will never ever do that again. Their website looks like something that was made by a high schooler 10 years ago. You can't get any information, it's such a backwards site and trying to find certain things such as upcoming payments took me 25 minutes to find. It's just a joke and I know websites, I have developed them. When I needed customer service, I got somebody from the Philippines who could barely speak English. If you pay extra towards your loan, they automatically extend your next month's payment instead of applying the extra amount towards your actual loan amount. They had never stated that. It was just the worst thing I ever went through. I could go on about other issues, but I'm not going to waste my time

Horrible bank. Very slow. Bad communication. They received a settlement check from my insurance company on a total loss vehicle 8 days ago and haven't cashed it nor applied it to my account yet. Every other player in this settlement: my insurance co., the GAP insurance co., the other driver's insurance co. and the police have ALL responded in e timely fashion two weeks ago. Not BMO, they're still dicking around.

I will never recommend BMO Harris Bank to any of my followers, co-workers, friends, or family members. I filed a complaint approximately over a month ago and never received a follow-up call, email, or letter to that effect regarding my concerns. So, I am shocked and dismays about their services!