BMO Harris BankReviews of bmoharris.com

Worst bank ever. They froze my account or no reason! I can`t use my money since summer! I think this is a fraud. Do not use this bank!!!!!!!

I use BMO Harris only because the company bought Diner's Club from another bank a few years ago. I have banked with many entities, ranging from small credit unions to large, multinational banks, and just about everything in between. My work has required domestic and international travel for my entire 40 year career, so I've seen it all. Between my Amex and Diner's accounts, there isn't much a traveler would need, so I rely heavily on both and wouldn't think of getting rid of either. However, since BMO Harris took over Diner's, for me it's been nothing but trouble, hassle, absolutely horrendous - no, nonexistent - "customer service". I cannot say enough about how bad my experiences have been. The company forced closure of the old Diner's website, which was simple and intuitive, and provided easy, fast access to information and accounting tools, and changed it over so that Diner's account had to join the HORRIBLE BMO Harris site. The information needed to manage an account properly is almost hidden, and in my view, the site is incredibly un-intuitive and user-unfriendly. Evidently, you can't even change your personal information and contacts online; I tried by contacting them through their website but I was told that I would have to call them with the information. This is incredible - they are not only creating more work for themselves with this policy, but making more work for their customers, not to mention the ill will. Other normal online credit card management options are unavailable to Diner's users, also, it seems. The telephone reps, when I could get through, have been consistently uninterested in hearing my difficulties, offered seemingly pre-canned excuses, and have even been downright nasty at times - shockingly so! It's also my opinion that payments are slower to be credited with BMO than with any other bank I use. If not for the very nice Diners Club services provided to travelers (features that were made available long before BMO got its hooks into Diners), I would trash this account. I thank my stars I don't have to bank with BMO Harris in any other capacity, and one day, when my life requires less travel, it will give me great pleasure to terminate my BMO Harris account.

I LOVE my bank, BMO HARRIS. I have been banking with them since 1992! ALMOST 30 years! And in that time, I have NEVER had a bad experience OR a bounced check! THAT, is why I've been banking there for nearly 30 years. Unlike most other banks, if you over draw, they will give you 1 day to cover the funds, thereby never charging you an overdraft fee as long as you do. As well, I had a 10 year, $10,000 line of equity with them that I paid off and never had 1 problem with. The customer service is always excellent and any money that I have ever deposited, has always been available immediately/almost immediately. Having said all of this, I must admit that I have to wonder about the financial responsibility of any of the complainers on here! The easiest bank EVER!!

Been with them for years and never had a problem, their sales reps are always there to listen and I feel safe keeping my account at BMO. Keep up the good work!

Terrible bank, will freeze your account without any explanation and doesnt allow to withdraw funds. Please stay away from this bank ((((

Received great customer service at my bank location. That's not the reason for the 3 start review. It takes FOREVER to send and receive a deposit with BMO Harris bank. It takes nearly 5 to 7 days to update on your account or external account. Also having issues purchasing crypto using my card. Think they don't want people purchasing crypto using there bank cards. Right now I'm looking for a card to do transfers and this one will not work. May have to close it soon..

Shout out to the amazing Relationship Banker, Kyle DeVoe NMLS: 1765373 | Retail Relationship Banker | Deer Valley 19828 N. 27th Ave., Phoenix, AZ 85027. Kyle is not only helpful but he is proactive. I had a deposit issue at another branch. I contacted Kyle for assistance but was advised that I needed to contact that branch manager directly. Kyle provided me their contact info, but he also called the other branch manager directly. By the time I called the other branch manager was already aware of the issue and was taking steps to remedy! Thank you to both Kyle and Anthony.