BJ's Wholesale ClubReviews of bjs.com

I want to complain about the BJ's service. Me and my husband are very disappointed, we are new for BJ's and didn't know about the membership cards and imagine our surprise when at the checkout our assistant told us that we need to buy a membership for at least 55$ or we will be additionaly charged 20% of our cheque. What a hidden service?? We didn't know about that and If knew - selected maybe another shop. Besides we stopped the whole line with people. Now we think about choosing another one shop despite of membership!! Awerful! Now I'm thinking of reccomendation to my friends or not.

BJ's Club Port Charlotte/ Tire Shop I went in to price tires. One client was engaged in casual banter with the seated Attendant.who did not say anything to me for at least five minutes. Then, he said matter of factly "I"ll be with you in a few minutes. The tire bays were empty except for the one car whose owner was reacting in alarm that the tires were not put where he wanted them on the car. There was no sense of urgency whatsoever. I worked thirty years in Customer Service and saw Red Flags all over the customer service here. First, stand. People get the idea that maybe you're a little more casual than you should be while people are waiting. After another seven minutes, I left. No wonder they aren't doing much business at this location. Local tire shops have nothing to worry about.

Apparently BJ’s in Northborough is okay with openly people standing outside their store petitioning against undocumented individuals. I’m beyond disappointed that BJ’s would allow something like this - racism is NEVER acceptable. There’s no justification for it. I would give them zero star’s if it allowed me to!

They don't tell people that you are actually buying damaged/irregular goods and that is the only reason we get a discount for bulk items!!! Both BJs and Sam's Club are complicit in this lie!!! More than once I have purchased items that were irregular or damaged! You aren't getting a discount because you are buying in bulk! It's because a lot of the items are damaged and/pr irregular! They should be honest about it!!

BJ's has terrible credit card service. If you don't want to make a payment or check balance online, the wait time to speak with a representative exceeds 60 minutes. They also change account numbers without notice so that on-time electronic payments do not arrive by due date, which generates interest. This is a fraud practice in my state.

I was in your store yesterday and an employee named Chad was very helpful he works in the produce department and didn't mind helping me showing me where I could find what I was looking for. Very nice young man.

Después de muchos años de pagar una membresía en Bjs para poder comprar, resulta que hoy mi compañero y yo pasamos a comprar después de salir del trabajo, para mi gran sorpresa después de haber pagado, cuando estoy pasando el recibo de pago al que disque revisa los artículos, me dice que tiene que revisar nuestras mochilas; cuando le pregunto muy seria y enojada, que está pasando, me dice que, es nueva política de Bjs y me enseñó el letrero, obviamente después de haber leído le abrimos nuestras mochilas, porque entendemos que él no tiene la culpa de las nuevas políticas de Bjs. Pues bien, el pudo ver nuestros instrumentos de trabajo , hasta las toallas sanitarias que estoy usando en el día de hoy. Gracias a Dios que en el mes de Septiembre se vence mi membresía y tendría que renovar, osea, volver a pagar para poder gastar mi dinero donde además tengo que pasar por la humillación de que abran mi cartera delante de una gran fila de personas. Ellos tienen cámaras y se podrían asegurar quien roba y quien no, para que no tengan que poner polizas tan horribles... para que no tengan que violar la privacidad de las personas, abriendoles carteras en la salida. Segura estoy y de la mano del Señor todopoderoso que, no vuelvo jamás. Yo sé que existen personas que roban, pero no nos pueden juzgar a todos por igual. Trabajo demasiado para aceptar que se nos trate de esa manera, y quisiera saber si harían lo mismo con personas que no son hispanas, también quisiéramos saber si ellos lo permitirían como lo hicimos nosotros. Buena suerte con su nueva política. Hasta nunca .

Bj's customer service is the worst. After i line of an hour literally, my ice cream has melted. The manager of Valley stream Bj's should be fired for being so callous and let the customer lined up until their ice cream melts. Unreal,