Biolife Plasma ServicesReviews of biolifeplasma.com

Completely understaffed, the wait time standing in line is longer than the donation itself. there should be no reason that i have to spend 2 1/2 hours there to donate. and when i finally get a seat i'm waiting 10-20 mins for them to jab the needle in my arm aggressively. I understand they're in a rush to get everyone in and out but take your time when stabbing me with that harpoon of a needle in me and when my machine is clearly going off for 25+ mins indicating that it's finished don't walk by me 5 times ignoring me when i see you clearly not doing anything. i got other things going on and other things i want to do instead of having to wait on you to yank the needle out of my arm and pretending like it doesn't hurt when you do that. other times when its slow and the staff isn't running around like some restaurant workers during a dinner rush its decent experience, i'm in and out within an hour. they should definitely need to put out some waiting chairs or something because having to stand for an hour, hour and half some nights is ridiculous.

Unfortunately, this is the fifth time in a row I tried to donate Plasma (after three successful donations) and my Hematocrit level is a point too high. I am not too sure what to do about it. The staff at Biolife says to drink more water, that has not helped. I spoke to the nurses there but they don't or can not explain it nicely. I drove from Torrance to Pomona five times - the experience has cost me a lot of money.

Usually my experience is very positive. The employees are always very friendly and professional. But lately it seems like I always get hooked up to a bad machine. The last few times the machine kept stopping and they had to come restart it several times, and my donations took extra long. In fact, 3 days ago when I went in, my machine kept going off so often that the two people that came after me left before me. They didn't have any issues with their machine. It's frustrating, and it gets uncomfortable with that tight blood pressure cuff tight and on your arm for a long period of time. Harwood Heights location.

Staff at Oshkosh Plasma center make giving plasma a relaxing, enjoyable and painless experience. They are a happy group of people. Many will even remember you by name. After speaking with people that attend other plasma centers I know this is not always the case. Kudos to you Oshkosh staff!! Sarah

Tech unable to get vien in either arm. Now bruising on both. Will probably not be able to donate at next appointment.

I’ve been donating with BioLife for 25+ years now between the St. Cloud and Waite Park facilities. They have had many upgrades over the years and are very professional.

Biolife is a great place. Even when the staff is extremely busy, they always take time to answer all questions with patience and accuracy. Nick, Hayley and all the staff are kind and caring. They always make me feel comfortable.

This review has nothing to do with my local BL center, staff, or donation experiences - that has all and always been great for the past 6+ years that I have been a twice-a-week donor. This as the title implies is regarding the hype around the BL Rewards program awarding hundreds of points per donation and the media encouragement to sign-up. In light of almost weekly decreases in the normal compensation rate I receive and the apparent elimination of the bonus programs for being a frequent donor that I used to receive, thought this was a method of restoring some of those opportunities. Then weeks later the revelation that each of those points that I have been collecting are worth only 0.25 cents each or $0.50 per donation was a big disappointment. Considering the amount of time/money/effort required by BL to advertise, implement and administer the Reward program, it appears as much of a waste to a longtime frequent donor, rather than simply actually using those funds to compensate those donors instead. I am in my 60s and have been a whole blood or platelet donor without compensation most of that time, so the compensation provided by BL is appreciated but my seeing that compensation decrease while BL launches and hypes another "reward" program appears much more wasteful than "rewarding".