BetterHelpReviews of betterhelp.com

I’ve had to change my counsellors a couple of times due to slow responses if at all. I’m on low income and can only afford their weekly rates and have a lot of mental issues to unpack. Although the counsellors are undoubtedly qualified the responses are very standard and not really unique to individual concerns. There’s also quite abit of delay in replies which doesn’t help if your time is limited. I understand therapy is an ongoing process but if I am not able to get the support when I need it, then I can’t really continue or recommend this service as one that has helped me because it hasn’t.

Simply the best investment I have made with dealing with my issues I needed addressing for a long time.

I really like the website. It's easy to use and I met a fantastic therapist. I highly recommend it.

I'm so grateful for BetterHelp! This has been such a source of strength and support during this time. I was matched with a great counselor. I've been doing weekly video sessions for the past three months. My counselor also sends me worksheets to complete during the week, which has been a great reminder as I work toward greater balance. I’m very busy so I was worried, before I started, that virtual counseling would eat up too much of my time. On the contrary! These sessions with my counselor have actually freed up the time I used to spend worrying and stressing. I cannot recommend this highly enough. It is 100% worth it!

I did receive prompt replies from BetterHelp when I posted an uncomplimentary review. They offered reassurance and cleared up a misunderstanding for me. It was extremely useful and calmed my ass down.

Overall, I had great first experience on BetterHelp. It was affordable and convenient. The set up process was fast. The only thing that worried me at first was being assigned a counselor that did not meet my preferences after specifically being asked for my preferences. I reached out to BetterHelp who apologized and was given more options immediately. I was also honest with my assigned counselor and he understood respectfully and gave me the option to find someone new without any guilt. I ended up working really well with my initial counselor and am walking away better than before I came in.

BetterHelp Is amazing ! I wasn’t sure how therapy would go from an App, But It was just what I needed . My Therapist is awesome & Ive grown so much from this journey. Thank you BetterHelp!

Better help has given me a free month for these therapy sessions. And how they match you up with someone has been amazing. Better help matched me up with someone who can relate or understand what I have been going through. I find the online stuff pretty interesting, especially the worksheets you can provide and send.