BetterHelpReviews of betterhelp.com

Just like finding a therapist in person, finding one online requires a good match between client and counselor. The first therapist I matched with was not the right fit for me, but BetterHelp makes it easy to request someone else without the awkwardness that would otherwise happen face to face. Initially, you fill out a questionnaire with a self evaluation of mental health symptoms and what you're looking for in a therapist (gender, area of expertise, faith-based or not, lgbtq or not, etc). It's basically like Tinder but searching for a therapist, which is a great concept. The BetterHelp platform works pretty well as the interface for your counseling environment - chat, file sharing, video and phone are all handled within the BetterHelp platform. You can access via web browser or mobile app, which is convenient. You get tons of email reminders and/or mobile push notifications to make sure you don't miss an appointment or message from your therapist. The BetterHelp team is great. Always soliciting feedback to improve my experience and satisfaction with my therapist (ex: surveys on my therapy experience with an offer to switch therapists at the end). The financial aid they offer is great. I wasn't sure if I would qualify, but still got a small amount reduced from my monthly payment. ~$300/month for 4 video sessions is a bargain considering the $100-$200/hour most therapists charge. I was skeptical about therapy online since I had only done it in person before, but BetterHelp exceeded my expectations and made my experience a positive one.

Well I read the reviews, I heard the influencers say it was great and so I signed up for my 7 day full access free trial. Firstly I would not recommend this company if you’re not in America. Unfortunately for me the only good thing about this experience was the free trial! (No money lost) So I was assigned a counsellor he requested info from me (His routine question was Why counselling?) of which I responded to him. Due to the time zone differences it took approximately 18 hours for a response. I noticed when he did get back to me that he didn’t acknowledge my response to his question. He then sent a request for me to book a video call which I did, I received reminder texts for my Saturday session and so turned up online on time for my 30 minute session, 2pm came and went and this counsellor did not arrive in the virtual room I thought perhaps he’s running late but after 25 minutes of waiting I gave up. I went on to book myself a Groupinar this was advertised as 6pm GMT I turned up 3 minutes before the session was due to start. As I got in the session I could see a man already talking and lots of chatter in the group chat,angry chatter. It turned out the class had been advertised at the incorrect time and we had turned up at the finish of the class. I went to the help section of the site to let them know about both the dude not turning up and the misadvertised groupinar. I was also sent a feedback form regarding the “session” of which I also filled up. Nobody acknowledged anything I wrote and nobody responded. After I removed my subscription I got an email offering me the choice to change counsellor but no acknowledgement of anything that I had fed back. I persisted and got another counsellor this lady came out the gate stating there’s no point looking back at the past as we can’t change it she’s a solutions person and her responses took almost 24 hours to come back at which point I just felt with all the mishaps and the time zone difference this site is not for me!

I've been with Mr Garrett for a solid 3 months and I've gained insight into places of myself that have been tough for me to see clearly on my own. Highly recommend!

It got me someone good on the first try, it's nice having someone that I can contact whenever.

A brilliant service that its well organised and so helpful. The app is great for on the go and the website is full of useful tips and tricks for getting through things. I have enjoyed this service, it helps with the day to day and on those things that have always needed some help with but didn't know how to approach it.

Great! It's so great

I can to BetterHelp for grief counseling as I lost the Love of my live for 25 years to that Big C words. I was reluctant to get counseling but listened to my Daughter and Mother-in law to go. I am so glad I did. My Counselor put it in proper perspective and I am able to process through my grief each day and when it gets tough then hour by hour! Her words have rung so true in my life!

I would always see BetterHelp on YouTube or Facebook ads, but I was like meh... I don't need this, I want real live counselling, this isn't for me and whatnot. However, quarantine really hit hard and I needed help quick. I gave BetterHelp a try and I don't regret it one bit. You pay the equivalent of TWO REAL LIFE SESSIONS of one hour and you get unlimited video calls real-time answer over text message and they check up on you from time to time. What are you EVEN waiting for? Hit me up for a free trial week ;)