BetterHelpBetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Pamela W.
So glad I found BetterHelp. I have a crazy schedule and could not fit time in to attend an in person session. This platform has been wonderful to help me seek therapy on my time and availability. I really like that I can email my therapist at any time. It helps me to get my thoughts down in writing even If I cannot talk to them at the exact moment.
Putri N.
The customer services are really quick in responding my questions or concerns. They expanded my session freely numerous times if there's technical issues, such as the counselor is away for a while. The UX is easy to navigate, and the app features are various, such as journaling etc. However, the quality of live video still needs improvement
Lorraine M.
Betterhelp found a perfect match for me in my counselor. He thoroughly understands narcissistic personality disorder so he understands the trauma and relationship dynamics that I am dealing with. It has been a blessing and I highly recommend Betterhelp.
Richard
I have been very pleased with my counsellor, Kelly. She has been attentive, caring, insightful, and timely. Though we have only communicated by text, she has taken the time to carefully read all of my messages, responded in a timely manner, responded appropriately, and shown great empathy for my situation. I really appreciate that she has been non-judgmental and supportive.
Gina H.
If you're uneasy about therapy, this is the perfect place for you. You have options if you're not comfortable with video chats, and you can message your counselor anytime you feel the need, and even after that there are other resources if it's an emergency. They tailor the session to whatever YOU are comfortable with. I was uneasy about therapy for a long time, even had a bad experience or two, but my new counselor is amazing! I look forward to it now instead of putting it off or avoiding it altogether.
Michele D.
I don't think I would have sought counseling if it wasn't for BetterHelp. They have made it easy by making it accessible in your own home. I don't have to sit in an office to wait for my session.
Alex
I love the app. I would recommend to anyone who is struggling right now. There's a lot of therapists on this app that actually care and want to help.
Madeline D.
BetterHelp is great when it comes to easy, (more) affordable therapy, but don't be afraid to switch therapists until you find one you like--it's your money! I've found that even though I love the text chat feature for its ease of use, I'm liking the video call feature even more now that I've landed on a therapist I like and trust. I tried 2 therapists before her on this app. They weren't good fits, so I switched away after a few days each. And I'm so glad I did! At the switch it was nice to be able to read people's bios and choose someone myself, vs trusting the algorithm. I even emailed customer service because I couldnt find the person I wanted, and they worked with me to get me matched with someone else (the lady I thought I wanted wasn't taking new patients). This is working out really well!