Ashley Q H.
Convenient and affordable mental…
Convenient and affordable mental healthcare right in your palm. It's truly impactful.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mental Health · Lancaster, California
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Mental Health
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9,555 approved reviews, newest moderated first
Ashley Q H.
Convenient and affordable mental healthcare right in your palm. It's truly impactful.
Joe M.
Highly recommended. I came in to fix a problem in my life and came out with a new outlook for life. Some people think that therapy is taboo, but it's one of the best decisions I've made in my life.
Rachel
BetterHelp.com and my therapist, Dannielle Taylor, have made a huge impact in my life. During a time of difficult transition and uncertainty, I was feeling alone and unable to 'think' my way out of what I was experiencing. Through the help of my counselor and the BetterHelp platform, I now have access to consistent, top-notch support... all from the comfort of my home. I recommend BetterHelp to all of my friends and family, as well as my clients. It has been a lifesaver... truly!
Cole B.
In the age of a pandemic many marketing strategies have been used to take advantage of individuals needing professional help. Better Help's design, intuitive reminders, and streamline access proves Better Help's dedication as hub to connect truly passionate therapists to those in need. I am grateful to have my therapist literally in my pocket.
Justin B.
I felt like the app would be useless or might have a strong learning curve, I must admit I was wrong! The app was easy to use and my counselor was extremely helpful.
KB
I am extremely introverted when it comes to letting people know my problems or what is bothering me. The way the platform is set up, along with the worksheets and journal prompts has allowed me to be successful in continuing my journey into therapy. 10/10 recommend. Affordable, easy to navigate, and there 24/7 - unlike any type of other therapy I have received.
No N.
I'm glad I signed up for Betterhelp. I am three weeks in and I cannot express how thankful I am for this app. Thank you Betterhelp.
Sharon M.
Pinkwashing exploitative false advertising. I joined based on an advertisement that explicitly sold the service of connecting with an LGBTI+ counsellor. When I signed up they told me that they don't ask their counsellors if they are LGBTI+. ABSOLUTE LIES. I got a refund and they said they would revise their advertising. A month late and the same advert came up on my feed. Response to Betterhelp: You are advertising this service using this testimonial which you say is based on one person's experience who essentially got lucky by pairing with an LGBTI+ counsellor. When I asked for the same experience which you advertised you said - oh no we can't do that. You told me you could not identify if counsellors were LGBTI+ so you COULD NOT match me with a different one. You could not provide a service that you specifically highlighted and despite being notified by a member of the community you have still not changed the advert. I am the national Education Coordinator of an LGBTI+ service and will ensure our members are made aware of this situation and your response.
Response from BetterHelpMar 1, 2021
Hello there, We are very sorry that you feel this way about our advertisement, but the campaign is a genuine testimonial and is based on their personal experience with our service. In review of the service you had received from Member Success, the team member provided additional feedback to help match you with a counselor of your preference. Our team values all feedback and offers assistance to all members looking to improve their experience with BetterHelp. Your ongoing feedback is definitely taken into consideration for future improvements.