BetterHelpReviews of betterhelp.com

I decided to try out BetterHelp and paid for everything, a while later I still couldnt do anything on their website so I contacted them via email. It's about a week later now and I'm still going back and forth with them. They say they haven't received the money and that's why they can't give me a refund. I sent them proof of payment (which it seems they just ignored) and they sent me an empty invoice back. Then they go on to say I was automatically refunded so I asked them for proof and yet again they sent an empty invoice. I'm now out of 50 bucks with seemingly no way to get it back and I can't even use their website, thanks for nothing!

Better help is actually a great platform, though it has its parts that need work- it’s mostly on the technical side of things (but I think that just comes along with the nature of it being an online platform right?). Anyways, it’s very different from what I’ve known in the realm of therapy- being able to change therapists is one of those things I’ve never been “allowed” to do because of insurance reasons but with better help the process is easy. As long as you can admit to yourself when it’s not a right fit of course. I’d say give your therapist 3-5 sessions before deciding to switch, but don’t hesitate after the 5th session if you still feel like “therapy just isn’t helping me”. Because honestly, I started feeling that way until I met my now therapist and I have actually believed in therapy for a long time… life changing. If you’re willing to open your heart, mind, and soul to self awareness and willing to do the work to grow- trust me, it works. With the right therapist, someone who helps you see yourself and come up with ways to work towards your own goals without judgement but with constructive insight- absolutely, world changing. Better help is great. Could use some more help on some of the technical challenges though lol maybe a person to talk to when things aren’t working right (like it being able to connect on video for example).

Great if you want to be matched with a therapist halfway across the country.

I absolutely love this app. It was there in my lowest time and then having one go to college and financially just couldn’t do it. My therapist was able to still pick up right where we left off like we never stopped having sessions. No, it’s not a lot of money and yes, they do some kind of little grant that makes it cheaper but when you’re a single mom with a college kid, every little bit counts in her education is more important than anything. Yes, I need to work on me. Yes, I love me. And yes, My therapist has taught me this. But in the end of the day, your kids if you truly love them, they’re gonna come first, but it’s just amazing how I can pick up right where we left off and she’s still right there by my side.

Betterhelp has been very useful to me since I needed an online service and I could not afford any other service. My therapist was very good and helped me a lot in difficult times

BetterHelp offers a financially viable way to access qualified, experienced and understanding therapists and to pick the therapist who best matches your needs. I like the opportunity to sit in on group chats and class sessions that are relevant to my issues. I’m very impressed with the quality of my therapist and the fact that I can schedule based on a call, video, or in-person. It’s brought me peace and quelled my anxiety.

The therapist was compassionate, helpful with advice to help me manage the various situations I find myself dealing with. I am so grateful to have a therapist that is also a Christian and can understand how I incorporate faith as a tool as well as other methods.

I recently experienced a family crisis and my Better Help therapist was great. She was a great listener, shared useful tools and helped me work through it.